Nikkolas Page

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed and implemented strategies to maximize client satisfaction.
• Directed initiatives to improve work environment and company culture.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
• Implemented quality control systems to boost overall product consistency and reliability.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Implemented sustainability initiatives, reducing environmental impact.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with clients to build connections and nurture relationships.
• Handled problematic partnerships and clients to assist lower-level employees and maintain excellent customer service.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reported issues to higher management with great detail.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Kept building spaces premises clean inside and outside.
• Maintained a well-organized supply closet for easy access to necessary tools.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Collaborated with other custodial staff to complete larger projects efficiently and effectively.
• Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Checked in and stocked inventory throughout facility.
• Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
• Cleaned equipment and machinery to maintain in optimum working condition.
• Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
• Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.

Systematically organized inventory to align with sales strategies and maintain visual appeal. Engage customers with a consistently aesthetic appeal.