Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nikkole Lindkvist

Escondido,CA

Summary

I am a versatile and hardworking professional who excels in any position, committed to giving my best. Adaptable and quick to learn, I coordinate appointments, organize mail, and facilitate communication effectively. With strong relationship-building, leadership, and problem-solving skills, I contribute positively to teams, streamlining operations and promoting organizational efficiency.

Overview

8
8
years of professional experience

Work History

Talent Acquisition Specialist

Aspire
02.2024 - Current
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.

Appointment Scheduling Specialist

Zion Energy
04.2023 - 01.2024
  • Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
  • Implemented scheduling adjustments based on provider availability changes, minimizing disruptions for clients while optimizing provider utilization rates.
  • Contributed to increased client retention through consistent follow-up calls and personalized service experiences.
  • Reduced appointment no-shows by proactively contacting clients to confirm attendance or reschedule as needed.

Office Manager

Better Power Solutions
05.2021 - 04.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Receptionist

Norm Reeves Toyota San Diego
06.2019 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Collections Specialist

Portfolio Recovery Associates
10.2016 - 11.2018
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.

Education

Biology -

Jackson State Community College
Jackson, TN

South Gibson County High School
Medina, TN
05.2016

Skills

  • Recruitment planning
  • Cold-calling
  • Collective Bargaining Agreements
  • Candidate Sourcing
  • Applicant Tracking Systems
  • Staff Management
  • Employee Supervision
  • Operations Management
  • Data Entry
  • Positive Attitude
  • Applicant tracking systems
  • Onboarding processes
  • Candidate sourcing
  • Job posting optimization
  • Screening resumes
  • Recruitment
  • Cold calling
  • Payment arrangement
  • Account management
  • Debt negotiation
  • Office management
  • Organizational skills
  • Office administration
  • Clear oral/written communication
  • Customer relations
  • Administrative support
  • Scheduling coordination
  • Employee supervision
  • Operations management
  • Employee training
  • Training and coaching

Accomplishments

    - **Award Recognition**: Honored with the Gold Pin Award at Portillo Recovery Associates for generating over $100,000 in revenue in less than a year.

Timeline

Talent Acquisition Specialist

Aspire
02.2024 - Current

Appointment Scheduling Specialist

Zion Energy
04.2023 - 01.2024

Office Manager

Better Power Solutions
05.2021 - 04.2023

Receptionist

Norm Reeves Toyota San Diego
06.2019 - 03.2020

Collections Specialist

Portfolio Recovery Associates
10.2016 - 11.2018

Biology -

Jackson State Community College

South Gibson County High School

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Nikkole Lindkvist