Nikkole Molina
Apopka,FL
Summary
Detail-oriented and organized professional with a strong technical mindset and a proven ability to handle multiple projects with high accuracy, especially in high-stress environments. Demonstrated success in managing priorities and achieving team goals with a positive attitude. Adept at leveraging interpersonal skills, excellent time management, and problem-solving abilities to tackle complex challenges. Seeking a full-time position that offers opportunities for growth and the application of a diverse skill set.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Seminole Drugs Pharmacy
11.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cleaning Contractor
Self Employed
01.2023 - 12.2023
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
- Provided excellent customer service by addressing client concerns promptly and professionally.
Assistant General Manager
Esporta
06.2022 - 03.2023
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
Education
Bachelor Of Arts - Cyber Security Specialist
ECPI University
Lake Mary, FLHighschool Diploma - Highschool Diploma
Lake Brantley Highschool
Altamonte Springs 05.2018
Skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Patient confidentiality
- Medication Dispensing
- Pharmacy Ethics
- Pharmacology knowledge
- Data Entry
- Problem-solving skills
- Excel Functions
- Data Visualization and Presentations
- Data Analysis
- Statistical Analysis
- Strong Work Ethic
Accomplishments
Martial arts awards for
Strength
Discipline
Dedication
Agility in combat
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Limited Working
German
Limited Working
Timeline
Pharmacy Technician
Seminole Drugs Pharmacy
11.2023 - Current
Cleaning Contractor
Self Employed
01.2023 - 12.2023
Assistant General Manager
Esporta
06.2022 - 03.2023
Bachelor Of Arts - Cyber Security Specialist
ECPI University
Highschool Diploma - Highschool Diploma
Lake Brantley Highschool
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