Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Merrill

HURRICANE

Summary

Dynamic and self-motivated professional with proven customer service skills at Petsmart. Adept at problem-solving and critical thinking, I thrive in fast-paced environments. Committed to teamwork and continual improvement, I consistently enhance customer satisfaction while maintaining a positive attitude under pressure. Strong attention to detail and organizational skills drive my success.

Overview

17
17
years of professional experience

Work History

Alk

Petsmart
04.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Took care of sick and injured animals. Giving medication and care.

Cleaning and upkeeping a clean inviormemt for the animals in out care.

Helping consumers with a friendly smile.

Sfl

Walgreens
11.2013 - 08.2018
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Helping in the pharmacy.

Festival of Lights

Tuacahn Center For the Arts
09.2013 - 01.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Electrical wiring knowledge.

Concessions Worker

Tuacahn Center For the Arts
12.2007 - 11.2013
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.

Cashier

Chevron
03.2009 - 08.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Pharmacy Technician Certification. -

Dxatc
St. George, UT
05.2017

High School Diploma - Musical Theater

Tuacahn High School For The Performing Arts.
Ivins, UT
05.2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Verbal communication

Timeline

Alk

Petsmart
04.2023 - Current

Sfl

Walgreens
11.2013 - 08.2018

Festival of Lights

Tuacahn Center For the Arts
09.2013 - 01.2014

Cashier

Chevron
03.2009 - 08.2009

Concessions Worker

Tuacahn Center For the Arts
12.2007 - 11.2013

Pharmacy Technician Certification. -

Dxatc

High School Diploma - Musical Theater

Tuacahn High School For The Performing Arts.
Nicole Merrill