Salisa Nguyen

Work History

Norton Lilly International

Long Beach, CA

06.2022 - Current

Managed containers inventory, including tracking container movements, availability, and status.
Coordinated equipment allocations and releases based on customer demands and operational requirements.
Ensure trucker has necessary insurance and is approved in the UIIA system to continue with the operation to pull out containers
Provided support to customers in coordinating rail shipments and ensuring on-time delivery.
Assisted in coordinating shipments, including scheduling pickups, monitoring transit times, and tracking shipments.
Utilize the AS400 to ensure container has the correct moves such as (Discharging out of vessel, out gate from terminal, and in gate back to terminal.)
Generate Delivery order for clientele to ensure shipment is arrange accordingly.

Aardwolf America

Compton, CA

12.2021 - 06.2022

Coordinated inbound and outbound shipment, including scheduling delivered, pick up and arranging transportation such as LTL and FTL.
Oversees and manages all the products in the warehouse to ensure accuracy and minimize discrepancies.
Prepared shipping documents, including BOL, commercial invoice, and delivery orders.
Generate UPS, USPS and DHL label for outgoing shipment using online shipping platform.
Received incoming cargo and verified purchasing order inventory is accurate.
Investigate reason for returns and damages and analyze to identify best strategy to ensure best customer care
Calculate shipping cost for domestic and international shipment based on weight , destination, and shipping method.
Integrate the software Odoo to ensure the distribution company site is up to date. (such as pricing , deals, and products.)

Speedline Warehouse

Carson, CA

09.2021 - 11.2021

Coordinate inbound and outbound shipments for client to, ensuring timely and accurate delivery of goods
Managed client accounts, including order processing, shipment scheduling, and inventory management.
Provide daily report to clientele with tracking information and daily activities
Assisted customers with inquiries related to billing, invoices, and charges.

Starship Logistics

Compton, CA

09.2019 - 09.2021

Managed all aspects of logistics operations, including transportation, warehousing, and inventory management.
Oversaw the planning and execution of inbound and outbound shipments to meet customer requirements and delivery deadlines.
Supervise a team of 10-15 to ensure daily operation is done accurately and efficiently
Supervised day-to-day logistics operations, including scheduling, staffing, and workflow management.
Ensured compliance with safety regulations, and company policies and procedures.
Entered and updated company data into spreadsheet databases accurately and efficiently.

Vapor Range

Paramount, CA

2011.Jun - 2014.Aug

Provided excellent customer service by addressing inquiries, resolving issues, and processing orders.
Answered incoming calls and responded to customer emails in a timely and professional manner.
Assisted customers with product information, pricing, availability, and order status inquiries
Reviewed shipment details, including weight, dimensions, and destination, to calculate shipping costs.
Generate shipping label and provide customer with best pricing for shipping