Niko Bey
Surprise,AZ
Summary
Energetic and fair-minded individual with keen eye for detail and ability to make quick decisions. Understands rules and regulations of sports and has strong observational and communication skills. Developed strong situational awareness and conflict resolution skills in high-pressure event environments. Maintaining secure and orderly atmosphere while effectively communicating with diverse groups. Looking to transition into new field, utilizing these transferable skills to contribute to dynamic and safety-focused workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Security Guard
S.A.F.E. Management
1 Cardinals Dr, Glendale, AZ 85305.
10.2025 - Current
- Monitored event entrances to ensure safety and compliance with regulations.
- Conducted regular patrols to deter unauthorized access and maintain crowd control.
- Collaborated with event staff to develop emergency response plans and procedures.
- Responded swiftly to incidents, coordinating with law enforcement as necessary for resolution.
- Implemented security measures that enhanced overall event safety and attendee experience.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
Cashier
Safeway
17049 W Bell Rd
07.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining organized and clean checkout areas to enhance customer experience.
- Handled cash, credit, and check transactions while ensuring compliance with company policies.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer inquiries and concerns promptly to maintain high satisfaction levels.
Event Staff Member
Northern Arizona University Recreation Department
1900 S Knoles Drive, Flagstaff, AZ 86011
08.2025 - 05.2026
- Implemented process improvements to enhance efficiency and reduce setup time for events.
- Led event debriefs with team members to evaluate performance and identify areas for enhancement.
- Developed training materials for staff orientation, streamlining onboarding process for new hires.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Front Desk Concierge
Aqua Tots
Surprise, AZ
09.2023 - 08.2025
- Monitored the lobby area to ensure a clean environment that was conducive to business operations.
- Participated in staff meetings to discuss upcoming events, new initiatives or customer service strategies.
- Greeted and welcomed guests upon arrival, providing excellent customer service.
- Developed strong relationships with clients through effective communication skills.
- Maintained accurate records of all transactions within the front desk system.
- Answered telephone calls in a professional manner and directed calls to appropriate personnel.
- Processed payments using point of sale systems including cash handling and credit card processing.
Intramural Sports Supervisor
Northern Arizona University Campus Recreation
Flagstaff, AZ
09.2024 - 06.2025
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Created new strategies for improving customer service standards within the organization.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Developed strategies to improve team performance and productivity.
Youth Sports Official
I9 Sports
Various Locations
05.2023 - 08.2024
- Officiated youth sports games, ensuring adherence to rules and fostering fair play.
- Trained and mentored new officials on game regulations and conflict resolution techniques.
- Developed strategies to enhance player engagement and promote positive sportsmanship among participants.
- Maintained accurate records of game outcomes, player statistics, and official assessments.
- Led training sessions focused on rule updates, safety protocols, and effective communication skills.
Swim Instructor
Aqua Tots Swim Schools
13833 W Bell Rd Ste. 104
01.2023 - 08.2024
- Developed and implemented engaging swim lesson plans for diverse age groups.
- Assessed individual swimmer progress and tailored instruction to enhance skill acquisition.
- Supervised group activities, ensuring safety protocols were consistently followed during lessons.
- Collaborated with parents to communicate student progress and address concerns effectively.
- Maintained CPR and First Aid certifications to ensure preparedness for emergency situations during lessons.
Line Cook
KFC
Surprise, AZ
05.2023 - 05.2024
- Cooked multiple orders simultaneously during busy periods.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Ensured that all dishes were prepared according to recipe specifications.
- Adhered to sanitation policies at all times when handling food products.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Communicated effectively with other staff members regarding orders and menu changes.
- Stocked and restocked kitchen supplies as needed.
Education
High School Diploma -
Northern Arizona University
Flagstaff, AZ08-2028
Skills
- Safety compliance
- Public safety
- First aid training
- Customer service
- Cooperative attitude
- Reliable and responsible
- Team leadership
- CPR certified
Accomplishments
- Honors Student
Certification
- CPR Certified
- Food Handler's card
Timeline
Event Security Guard
S.A.F.E. Management
10.2025 - Current
Event Staff Member
Northern Arizona University Recreation Department
08.2025 - 05.2026
Cashier
Safeway
07.2025 - Current
Intramural Sports Supervisor
Northern Arizona University Campus Recreation
09.2024 - 06.2025
Front Desk Concierge
Aqua Tots
09.2023 - 08.2025
Youth Sports Official
I9 Sports
05.2023 - 08.2024
Line Cook
KFC
05.2023 - 05.2024
Swim Instructor
Aqua Tots Swim Schools
01.2023 - 08.2024
High School Diploma -
Northern Arizona University
Education and Training
- Graduated from Highland Prep in 2024
- Obtained liquor license in 2025
- CPR certified