Niko Dimas
Albuquerque,NM
Summary
Experienced non-medical Care Provider offering 2 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Competent field worker skilled in effectively promoting products and services in door-to-door or one-on-one sales environment. Knowledgeable about business processes, paperwork requirements and strategies for maximizing success.
Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
13
13
years of professional experience
Work History
Caregiver
Palco
06.2022 - 11.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Canvassing Team Leader
Working America, AFL-CIO
02.2019 - 05.2022
- Responded to customer questions and objections to address concerns and build rapport.
- Interacted with and educated voters in all area's to promote Election campaign.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Completed surveys by rechecking contact information before ending each call.
- Coded data from participant interviews.
Installation Technician and Salesman
PNM
07.2016 - 01.2019
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Installed and configured new equipment and systems according to company standards.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Trained and mentored new sales representatives.
Produce Clerk
Smith's Food & Drug Centers
08.2014 - 05.2016
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Sales Agent
All Star Auto Glass
01.2011 - 05.2014
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of windshield replacement and chip repair's services to promote sales.
- Logged reports, expenses, receipts, and sales in company database.
- Trained and mentored new sales representatives.
Education
Bachelor's Degree - Automotive Technician
IntelliTec College
Albuquerque, NM06.2024
Skills
- Documentation
- Complex Problem-Solving
- Heavy Lifting
- Strong Ethics
- Relationship Building
- Customer Relations
- Survey Taking
- Data Gathering
- Quality Improvement
- Coaching
- Shift Scheduling
- Leading Team Meetings
Timeline
Caregiver
Palco
06.2022 - 11.2023
Canvassing Team Leader
Working America, AFL-CIO
02.2019 - 05.2022
Installation Technician and Salesman
PNM
07.2016 - 01.2019
Produce Clerk
Smith's Food & Drug Centers
08.2014 - 05.2016
Sales Agent
All Star Auto Glass
01.2011 - 05.2014
Bachelor's Degree - Automotive Technician
IntelliTec College
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