Niko Koga
Kaneohe,HI
Summary
Reliable employee seeking Substitute Teaching position. Offering excellent communication and good judgment. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner
An Immaculate Touch Cleaning Service
Folsom, CA
02.2012 - 01.2021
- Managed day-to-day business operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and motivated employees to perform daily business functions.
Business Owner/Operator
Niko's RockRose Tavern
Kaneohe, HI
02.2005 - 08.2011
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Lent business acumen to meet day-to-day strategic objectives.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Input income and expense details into database to track business finances and address variances.
- Employed prompt decision-making and in-depth research to resolve issues.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Built and deployed operational procedures, training programs and administrative systems to handle needs.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Optimized team hiring, training and performance.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Devised processes to boost long-term business success and increase profit levels.
- Learned and remained updated on statutory requirements and regulations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Verified parts and materials through audit inspections and independent checks.
After-School Care Group Leader K-2
Kama'aina Kids-Pu'ohala Elementary
Kaneohe, HI
09.2010 - 06.2011
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
- Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
- Counseled students about rules and policies during school assemblies.
- Modeled expected and appropriate leadership to promote to teaching staff and administrative personnel positive interaction with students and families.
- Built productive relationships with parents of students facing difficult situations at school or at home.
Representative
Books Are Fun Ltd
Honolulu, HI
10.1997 - 05.2004
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
- Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Exceeded established sales goals and increased client retention.
- Provided basic technical support resolving issues for clients on variety of company products.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Managed relationships with distribution channel partners and determined proper sourcing methods depending on product category and discount margins.
- Set up appointments with potential and current customers to promote new products and services.
- Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Coordinated distribution of non-profit allocated funds directly to charities working closely with Aloha United Way
Education
High School Diploma -
Carlmont High School
Belmont, CA06.1992
Skills
- Quality Assurance
- Assignment Delegation
- Verbal and Written Communication
- Financial Statement Review
- Department Oversight
- Customer Service Management
- Policy Development and Enforcement
- Training Management
- Recruitment and Hiring
- Inventory Tracking and Management
- Customer Relations
- Deadline Management
- Multitasking and Prioritization
- Money Handling
- Finance and Accounting Oversight
Certification
- Certified Substitute Teacher, DOE Waipahu Community School for Adults - Certified 2/27/2022 Expiration Date 2/27/2027
Timeline
Owner
An Immaculate Touch Cleaning Service
02.2012 - 01.2021
After-School Care Group Leader K-2
Kama'aina Kids-Pu'ohala Elementary
09.2010 - 06.2011
Business Owner/Operator
Niko's RockRose Tavern
02.2005 - 08.2011
Representative
Books Are Fun Ltd
10.1997 - 05.2004
High School Diploma -
Carlmont High School
- Certified Substitute Teacher, DOE Waipahu Community School for Adults - Certified 2/27/2022 Expiration Date 2/27/2027
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