Niko Medina
East White Plains
Summary
Analytical individual with a solid foundation in data analysis and programming fundamentals. Proven ability to resolve customer issues promptly while maintaining high service standards. Eager to leverage technical writing and software development skills to drive process improvements.
Overview
5
5
years of professional experience
Work History
Valet Attendant
Classic Valet Parking
New Rochelle
06.2024 - Current
- Parked vehicles in designated areas to ensure timely guest service.
- Assisted guests with luggage, enhancing overall customer experience.
- Maintained cleanliness and organization of parking areas, supporting positive guest impressions.
Front Desk Receptionist
Dry Cleaning By Fredericks
West Harrison
08.2021 - 08.2022
- Greeted customers warmly, enhancing their experience at front desk.
- Managed customer inquiries, resolving issues to ensure satisfaction.
- Operated multi-line phone system to direct calls and take messages accurately.
- Processed incoming orders, organizing garments for cleaning services to streamline workflow.
Education
Bachelor of Science - Computer Science
Mercy College
Dobbs Ferry, NY05-2027
Associate of Science - Computer Science
Westchester Community College
Valhalla, NY05-2025
Skills
- Guest interaction
- Team collaboration
- Problem solving
- Data analysis
- Programming fundamentals
- Software development
- Technical writing
Languages
Spanish
Professional
English
Professional
Guarani
Limited
Portuguese
Limited
Timeline
Valet Attendant
Classic Valet Parking
06.2024 - Current
Front Desk Receptionist
Dry Cleaning By Fredericks
08.2021 - 08.2022
Bachelor of Science - Computer Science
Mercy College
Associate of Science - Computer Science
Westchester Community College