Niko Pliakas
Addison,Illinois
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
15
15
years of professional experience
Work History
Lacoste
Store Manager
09.2015 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, maintaining a 100% retention rate in 2022 and 2023 for Chicago, while help recruit and train new management across different locations.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Chosen to be test store for new POS system rolled out to the company and help train all boutiques on new system.
- Oversee Chicago showroom to assist wholesale buyers in purchasing upcoming collections for the year.
- Selected to be part of new store opening team. Assist in successfully open multiple new locations as well as hire and train new team members.
- Helped successfully run and manage major tennis tournament pop up stores such as Miami Open and President's Cup.
- Chosen to partner with DTIQ in helping successfully rewriting new LP audit for Lacoste.
Guess
Assistant Store Manager
08.2014 - 08.2015
- Trained and managed associates in customer service and sales techniques.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed scheduling for store shifts to accomplish proper staffing.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
Armani Exchange
Assistant Store Manager
11.2008 - 08.2014
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Supported senior management in implementing and upholding store policies and procedures.
Education
BBA - Marketing And Business Management
Loyola University of Chicago
Chicago, IL05.2014
Skills
- Strategic Planning
- Inventory Control
- Staff Management
- Visual Merchandising
- Hiring Management
- Shrinkage Control
- Manage Operations
- Profit and Loss Control
- Stock Management
- Business Leadership
Timeline
Lacoste
Store Manager
09.2015 - Current
Guess
Assistant Store Manager
08.2014 - 08.2015
Armani Exchange
Assistant Store Manager
11.2008 - 08.2014
BBA - Marketing And Business Management
Loyola University of Chicago
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