Responsible for hiring, coaching, developing, training, team communication and conducting all performance management for the production team.
Ensure compliance with HACCP, Cal / OSHA, FSMA and all food and worker safety regulations, and sustainability compliance programs under the direction of Plant Manager.
Determine work procedures, work schedules, and workflow for team members in alignment with business needs and budget.
Manage payroll system/wage and hour on a daily basis to include time punches, resolve discrepancies, and approve payroll and time off requests for your assigned team members to ensure accuracy and legal compliance.
Develop, implement and maintain standard procedures and policies for improving operational efficiencies.
Participate in a continuous improvement team and conduct projects to improve department issues.
Monitor process metrics to measure and manage operational effectiveness.
Support facility wide Forklift, Aerial and electric pallet jack certification program.
Warehouse Management
Manage the daily operation of the warehouse including receiving, storage, movements, order picking, order fulfillment, shipments, retail delivery, inventory and ensuring distribution demands are met.
Oversee use of an automated / bar code driven warehouse management system (DSI WMS) including training, system admin and data integrity.
Support research and installation of department CAPEX projects.
Work in conjunction with Wholesale, Supply Chain and Retail Operations to determine shipping schedules.
Order items used in shipping/fulfillment processes ( Pallets, stretch wrap, labels, ink, etc).
Inventory Management
Create and maintain barcodes for all new warehouse bin locations and items fulfilled from the Roasting Plant.
Lead EOM inventory process by preparing sheets with partnered teams, and ensuring accurate completion.
Ensure all wholesale, retail, and online orders are properly fulfilled and billed in ERP (Netsuite).
Oversee offline production area responsible for specialty packaging products partnering with the Schedule/Planner to complete work orders.
Warehouse Supervisor
Philz Coffee Inc.
01.2019 - 02.2023
Manage scheduling and task delegation for 10-member warehouse team.
Record information, shortages and discrepancies to keep records current and accurate.
Complete daily operations on time and maintained high standards of accuracy.
Track production and quality control systems to proactively identify deficiencies.
Oversee inventory control levels and verified storage and organization processes were upheld correctly.
Promote safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Manage merchandise inventory transactions.
Monitor employee performance and offered mentoring and leadership to improve any deficiencies.
Handle freight and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Maintain high levels of accuracy in daily operations.
Adhere to industry best practices for warehousing, material handling and documentation.
Supervise all warehouse operations, including shipping and receiving, distribution, and workplace safety.
Revise and developed procedures to reduce risk and achieve compliance.
Operate warehouse material handling equipment, including forklift and pallet jack.
Warehouse Supervisor
Kelly-Moore Paints
10.2013 - 01.2019
Worked with 3PL's to track retail store inventory.
Involved in multiple capital expenditure projects.
Managed internal KPI'S.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Built a motivated warehouse team of 26 well-trained staff.
Lead warehouse improvement initiatives to advance operational efficiencies.
Used item numbers to properly stock warehouse.
Determined the most cost-effective procedures and routes for shipments.
Translated business needs and priorities into actionable logistics strategies.
Gathered, log and monitor all shipping data.
Coordinated with freight forwarders to expedite international shipments.
Trained staff on material handling processes to reduce shipping times.
Operated forklifts and other heavy machinery safely.
Cycle counted warehouse on a 10 day schedule, to maintain accountability of product.
Used RF hand Scanners to pull product and replace.
Infantryman
U.S. Army Reserve
02.2015 - 02.2019
Drafted military and nonmilitary correspondence.
Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
Led fire team during infantry dismounted battle drills and situational training exercises.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Identified and resolved equipment shortages.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Operated and maintained communications equipment.
Education
Bachelor of Science - Business - Supply Chain Management
California State University - East Bay
Hayward, CA
06.2017
Skills
Oracle Netsuite Knowledge
Troubleshooting
Organized
Quick learner
Team leader
Project management
Inventory management
Scheduling
Deadline-driven
Knowledge of Microsoft Office
Continuous improvement
5s Lean practices
Timeline
Warehouse Manager
Philz Coffee
02.2023 - Current
Warehouse Supervisor
Philz Coffee Inc.
01.2019 - 02.2023
Infantryman
U.S. Army Reserve
02.2015 - 02.2019
Warehouse Supervisor
Kelly-Moore Paints
10.2013 - 01.2019
Bachelor of Science - Business - Supply Chain Management