Niko Shahparaki
Los Alamitos,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Junior Business Consultant
Roos Advisors
Los Angeles, CA
10.2024 - Current
- Performed quality assurance testing of new software applications prior to release.
- Generated detailed documentation outlining system designs as well as user manuals for end-users.
- Lead a company-wide effort centered around developing, implementing, and maintaining standard operating procedures.
- Evaluated client feedback and identified areas for improvement within services offered.
- Assisted in the creation of presentations for clients outlining solutions and recommendations.
Intern
Townsend Public Affairs
Washington District of Columbia, DC
06.2023 - 09.2023
- Researched and compiled data for press releases and media advisories.
- Analyzed news coverage to assess effectiveness of public affairs efforts.
- Attended Congressional hearings and events to compile reports for clients.
- Wrote letters of support that were sent to U.S. Senators and Representatives.
- Compiled internal company spreadsheets to monitor the efficacy of company efforts.
- Wrote internal memoranda for company employees.
SIMCONG President Biden
UCSB Department Of Political Science
Santa Barbara
01.2023 - 03.2023
- Acted as President Biden in simulation of Congress
- Learned how to manage partisan divides
- Learned how to coordinate minority party strategy in floor sessions effectively.
- Passed and wrote bills that included a mock US Federal Budget
- Developed public speaking and debate skills in a political context
Customer Service Assistant
University Of California Santa Barbara Rec Cen
Santa Barbara
11.2022 - 09.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Caretaker of Mentally Handicapped
Welshgate
Los Alamitos, CA
05.2019 - 09.2022
- Encouraged curiosity, exploration and problem-solving with tailored recreation programs.
- Maintained clean and well-organized environment for client happiness and safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
Education
Bachelor of Arts - Political Science
University of California Santa Barbara
Santa Barbara, CA09-2024
Associate of Arts - Liberal Arts: Arts And Humanities
Golden West Community College
Huntington Beach, CA08.2022
Associate of Arts - Liberal Arts: Social And Behavioral Science
Goldern West Community College
Huntington Beach CA08-2022
Skills
- Client Relations
- Dispute Handling
- Clear Communication
- Critical Thinking
- Team Management
- Fluent in English, Spanish and French
- Negotiation
- Issue and Conflict Resolution
- Customer Service
- Relationship Building
- Data entry
- File coordination
- Documentation and reporting
- Spreadsheet organization
- Task automation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Full Professional
Certification
- Seal of Biliteracy Recipient
Timeline
Junior Business Consultant
Roos Advisors
10.2024 - Current
Intern
Townsend Public Affairs
06.2023 - 09.2023
SIMCONG President Biden
UCSB Department Of Political Science
01.2023 - 03.2023
Customer Service Assistant
University Of California Santa Barbara Rec Cen
11.2022 - 09.2023
Caretaker of Mentally Handicapped
Welshgate
05.2019 - 09.2022
Bachelor of Arts - Political Science
University of California Santa Barbara
Associate of Arts - Liberal Arts: Arts And Humanities
Golden West Community College
Associate of Arts - Liberal Arts: Social And Behavioral Science
Goldern West Community College
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