Nikola Black
Pompano Beach,FL
Summary
Experienced bartender with over 8 years of experience in high-volume bars. Skilled in mixology, customer service, and maintaining compliance. Excited to bring expertise and enthusiasm to create memorable guest experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Pier 66 Hotel
11.2024 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender for Private Events
Paradise prosecco
09.2018 - Current
- Planning and organizing corporate events, private parties, weddings, street fairs, concerts, birthdays and any kind of parties
- Interacting with customers, take orders and serve drinks
- Serving high volume of clients during peak seasonal events, handling multiple highpressure situations
- Increased client satisfaction scores trough personalized service and event customization
Bartender
Shooters Waterfront
10.2020 - 01.2024
- Prepared and served beverages for over 200 customers daily
- Provided exceptional guest service with a high customer satisfaction rate
- Handled cash transactions totaling $3,000+ daily, maintaining accurate records
- Maintained bar cleanliness, reducing waste and ensuring health code compliance
Bartender
Bsquare
11.2018 - 08.2020
- Crafted signature cocktails
- Trained and supervised new bar staff, enhancing overall service quality
- Managed bar supplies
- Conducted weekly inventory checks, ensuring stock accuracy and availability
- Implemented customer feedback system, boosting positive reviews
Bartender
Tuscan Grill
11.2017 - 12.2019
- Served a diverse clientele in a high-end environment, maintaining a professional demeanor
- Collaborated with kitchen staff to pair drinks with menu items, enhancing guest experience
- Maintained detailed records of customer preferences, leading to a personalized service approach
Bartender
Melbas Nightclub
09.2016 - 09.2017
- Managed a high-volume bar, serving over 250 patrons daily with efficiency and speed
- Enhanced repeat customer visits by implementing personalized service strategies
- Increased bar sales through innovative drink specials and upselling techniques
Bartender, Bar Manager Trainee
Holiday Inn Hotels
05.2015 - 06.2016
- Company Overview: Food and Beverage Internship
- Assisted with day-to-day tasks and projects under the guidance of experienced professionals
- Utilized the resort's computer system ringing up sales, printing checks, closing checks and completing closing readings
- Utilized greeting & seating guests, answering phones, directing guests to bar, lounge and maintaining the flow of service throughout the dining room
- Food and Beverage Internship
Education
Master of Security Management -
University of Security Management
09.2013
Skills
- Mixology
- Bar Equipment Handling
- POS System Operation
- Cash Handling
- Inventory Management
- Customer Service
Certification
- SafeStaff and ServSafe Food Handler, National Restaurant Association
- ServSafe Alcohol Certification, National Restaurant Association
Accomplishments
- Increased Customer Satisfaction through exceptional service and personalized drink recommendations.
- Achieved increase in bar revenue through strategic promotional events and upselling techniques.
- Reduced bar waste and improved inventory accuracy through meticulous management.
- Trained and supervised new bar staff, enhancing service quality and team efficiency.
Timeline
Bartender
Pier 66 Hotel
11.2024 - Current
Bartender
Shooters Waterfront
10.2020 - 01.2024
Bartender
Bsquare
11.2018 - 08.2020
Bartender for Private Events
Paradise prosecco
09.2018 - Current
Bartender
Tuscan Grill
11.2017 - 12.2019
Bartender
Melbas Nightclub
09.2016 - 09.2017
Bartender, Bar Manager Trainee
Holiday Inn Hotels
05.2015 - 06.2016
Master of Security Management -
University of Security Management
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