Summary
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Nikola Knezevic

Nikola Knezevic

Vrcin

Summary

Odgovoran sam i vredan radnik sa izraženom željom za učenjem i profesionalnim usavršavanjem. Brzo se prilagođavam novim zadacima i radnom okruženju, a nove veštine usvajam sa lakoćom. Odlikuju me posvećenost poslu, timski duh i spremnost da preuzmem inicijativu kada je potrebno. Uvek težim da posao obavim temeljno, efikasno i u skladu sa postavljenim ciljevima.

Work History

Monter

SIM MONT
  • Radio sam na montaži PVC stolarije na terenu, uključujući ugradnju prozora, vrata i roletni, kao i završne radove. U proizvodnji sam učestvovao u sečenju, sklapanju i varenju PVC profila, ugradnji okova i pripremi gotovih elemenata za transport. Poštovao sam tehničke nacrte, standarde kvaliteta i propise
  • Bezbednosti.

Bartender

Ellul wines and Spirits
  • As a bartender at Ellul Wines & Spirits, I was responsible for providing exceptional customer service in a fast-paced bar environment, preparing and serving a wide selection of wines, spirits, and cocktails. My duties included maintaining a clean and organized bar area, restocking supplies, handling cash and POS transactions, and ensuring compliance with health and safety standards. I also offered recommendations to guests based on product knowledge and contributed to a welcoming and professional atmosphere that reflected the company’s high standards.
  • During my time at Ellul Wines & Spirits, I worked both as a bartender and barista, delivering high-quality service in a dynamic hospitality environment.

Agent Kontakt centra Senior

Telekom Srbija
11.2023 - Current
  • Odgovaram na dolazne pozive korisnika, pružam tehničku podršku i informacije o uslugama i paketima, takodje rešavam zahteve i pritužbe na efikasan i ljubazan način. Aktivno učestvujem u promociji novih usluga i paketa, kao i u procesima zadržavanja korisnika. Vodim urednu evidenciju komunikacije u sistemu i poštujem standarde kvaliteta i propisane procedure kompanije.

Education

Elektrotehnicar automatike

Elektrotehnicka skola Stari grad

Skills

  • Problem-solving skills
  • Positive attitude
  • Customer service and care
  • Problem-solving

Languages

English
Upper intermediate (B2)

Timeline

Agent Kontakt centra Senior

Telekom Srbija
11.2023 - Current

Monter

SIM MONT

Bartender

Ellul wines and Spirits

Elektrotehnicar automatike

Elektrotehnicka skola Stari grad

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Nikola Knezevic