Nikola Phillips
Tampa,USA
Summary
Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments
Overview
7
7
years of professional experience
1
1
Certification
Work History
EXECUTIVE ADMINISTRATOR
The Crossing Church
Tampa, Florida
03.2024 - Current
- Direct inquiries to the appropriate parties
- Collaborate closely with the CORE team
- Plan and co-host events
- Coordinate multi-faceted projects effectively
- Designed and managed registration forms, schedules, and attendees in Church Management Software (CCB)
- Reserve classrooms and resources for events, overseeing preparation, setup, and cleanup of materials
- Maintain an annual event calendar for three campuses, managing approximately 600 events
- Support Executive Pastors by maintaining organizational systems and fulfilling requests
- Oversee the administration of all Sisterhood ministry events across three locations
- Manage expenses and reimbursement
- Arrange catering for special projects and events
- Coordinate schedules for the Executive Pastor and Sisterhood Ministry
- Assist in meetings by taking notes and preparing the conference room to organizational standards
- Provide on-site support for services, classes, and events
- Serve as a Guest Services Coach, responsible for leading and coordinating teams during Sunday services
- Recruit, develop, and support volunteer leaders to facilitate guest services
CERTIFIED RESPITE/FAMILY CHILDCARE PROVIDER
Exceptional Family Member Program
Various Locations
08.2017 - Current
- Provided support to 150+ families including special-needs and behaviorally challenged children
- Managed all aspects of a private business including creating executive processes for budgets, scheduling, communication, and inventory
- Supervised daily administration to ensure updates and communication flow with key players
- Managed multiple schedules with strong organizational skills to support planning for children with disabilities in the best environment and education needs
- Engaged in professional intervention, socializing, and suitable activities to assist with concerns and development
- Maintained a hygienic and safe environment
- Advised infant support and development progress
- Provided strong relationship-building, and positive behavior in an inclusive environment
- Oversaw language delays, communication deficits, and restrictive behaviors like sensory and movement differences
- Maintained the military, civilian, and family care assistance support before, during, and after local and national emergencies, as well as deployment separation to ensure every family has the support that they need during hard times
- Maintained documentation, and prepared reports for all 150 families
- Provided constant interaction with parents and established, implemented, and conveyed comprehensive support for families in need
- Collaborated with coordinators daily and ensured training, state and federal licensing, and certifications such as Special Needs Provider, Adult and Pediatric CPR/AED, and First Aid remain valid
EXECUTIVE ADMINISTRATOR
LONGYARDS
Valrico, Florida
09.2023 - 01.2024
- Manage international daily operations of 85 units through Easy Storage Solutions
- General management support to employees and clients with yearly revenues of approximately 500k
- Conducting research and compiling reports as needed
- Organized and implemented daily tasks through click-up
- Prepared checks, and administered payroll through ADP
- Complete client's deposit reimbursements
- Streamlined administrative processes by implementing digital file management systems, resulting in a 15% increase in efficiency
- Organized and scheduled necessary services for new locations and improved company communication
EXECUTIVE ADMINISTRATOR / DIRECTOR
Northpoint Community Church
Bossier City, Louisiana
09.2022 - 02.2023
- Performed routine administrative functions such as preparing correspondence, welcoming visitors, and receiving calls
- Led all planning and preparation for events and meetings
- Managing and maintaining ministry databases and files
- Providing administrative support for ministry programs, including preparing materials and communicating with participants
- Proficient with Microsoft Office Suite, including Word, Excel, Outlook, and Teams, as well as calendar and Google applications
- Organized accounting transactions into the register through Aplos with zero discrepancies
- Prepared checks, administered payroll, and counted all cash and coin balances of each deposit before depositing
- Managed program revenue and expenditures
- Provided input on annual program budgets and fee structures
- Monitored long and short-term strategic plans and objectives using programs like Basecamp and Planning Center
- Oversaw childcare program with a team of 15 leaders
- Coordinate developmental activities following The Gospel Project for 75 children each Sunday
- Originated and instituted an active volunteer program through marketing, development, support, and organization
- Encouraged participation by residents, family members, staff, visitors, community groups, and individuals
- Recruited and motivated several outstanding leaders
- Assigned and trained volunteers
- Exemplified professional ability to maintain confidentiality
ASSISTANT DIRECTOR / DIRECTOR
Northpoint Montessori
Bossier City, Louisiana
01.2022 - 09.2022
- Planned, directed, and coordinated a private education center with a capacity of 85 children
- Enforced program compliance with city, state, and federal regulations - including licensing - thereby ensuring the health, safety, and nutritional needs of all children and staff are always met
- Formulated policies, and managed daily operations
- Received director qualifications for type III Director in the Louisiana Department of Education with over 20 training modules and 90 hours in Business Operations and Curriculum Planning
- Completed 40-45 hours of administrative training with 9 hours of training on communicating with staff, parents, and the public
- Provided input on annual program budgets and fee structures as well as managed program revenue and expenditures
- Improved children's resources by 15% within the first month
- Monitored and made staffing adjustments, as necessary, to ensure ratios complied with center goals and objectives
ASSISTANT MANAGEMENT
Northpoint Montessori
Bossier City, Louisiana
01.2020 - 01.2022
- Prepared and assisted with budgets, and budget reconciliation accounts
- Expanded and created organization support and all program-related activities and events; in the development of readiness publications, plans, marketing, education, and training, numbers increased visibility by 30%
- Organized education and training on prevention and control of safety and health
- Assisted with contingency plans for family members with proactive planning and preparations for development lessons and activities
- Facilitated personal scheduling, and health and safety inspections and maintained cleanliness of the facility
- Conducted pre-employment hiring and ensured personnel received appropriate training
- Supported strong attention to detail and accuracy, excellent organizational skills with prioritizing, coordinating, and simultaneously maintaining multiple projects with a high level of quality and productivity
- Aided workers, teachers, and directors with information and teaching materials
- Prepared and conducted more than 50 meetings with families and personnel
- Developed projects to improve the system and work environment to ensure everyone's voice was heard
Education
National Administrator's Program - Florida, including the Texas Director's Credential
NICCM
Florida05.2024
Associate degree -
Social Work (International)
01.2011
High School Diploma -
(International)
01.2008
The Associate of Arts in Supernatural Ministry Degree -
Crossing College
Tampa, FLProject Management Professional (PMP) -
Project Management Institute
Skills
- Detail-oriented
- Organization and time management
- Budget Allocation
- Flexibility and adaptability
- Team Leadership Coaching
- Analytical Problem-Solving
- Policy Implementation
- Global Community Involvement
- Resilient Change Management
- Meeting coordination
- Executive support
- Information confidentiality
- Calendar management
- Recruitment support
- Travel arrangements
- Project Support
Certification
- Professional conduct and confidentiality
- Adult CPR/AED
- Adult Child and Baby First Aid/CPR/AED
- First Aid
- Virtual Lab School: Child Abuse - Identification & Reporting & Prevention; VLS, Sleep/ VLS Sexual Development & Behavior in Children and Youth
- Teacher-child interactions
- Medication and Bloodborne pathogen training
- Classroom management
- Child development
- Early learning development standards
- Early childhood orientation
- Respectful accommodations
- Positive reinforcement
- Understanding Autism
- Child and adult maltreatment and abuse
Languages
Polish
Native/ Bilingual
A1
English
Proficient (C2)
C2
References
References available upon request.
Timeline
EXECUTIVE ADMINISTRATOR
The Crossing Church
03.2024 - Current
EXECUTIVE ADMINISTRATOR
LONGYARDS
09.2023 - 01.2024
EXECUTIVE ADMINISTRATOR / DIRECTOR
Northpoint Community Church
09.2022 - 02.2023
ASSISTANT DIRECTOR / DIRECTOR
Northpoint Montessori
01.2022 - 09.2022
ASSISTANT MANAGEMENT
Northpoint Montessori
01.2020 - 01.2022
CERTIFIED RESPITE/FAMILY CHILDCARE PROVIDER
Exceptional Family Member Program
08.2017 - Current
National Administrator's Program - Florida, including the Texas Director's Credential
NICCM
Associate degree -
Social Work (International)
High School Diploma -
(International)
The Associate of Arts in Supernatural Ministry Degree -
Crossing College
Project Management Professional (PMP) -
Project Management Institute
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