Nikola Stojkov
Cathedral City,CA
Summary
Highly proactive manager with 16 years of experience in team leadership in the Food and Beverage industry. Background includes sales, management and customer service in fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Sammy G's Tuscan Grill
11.2022 - Current
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Carefully interviewed, selected, trained, and supervised staff.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Bar Manager
1501 Uptown Gastro Pub
02.2021 - 11.2022
- Mentored and trained staff members to ensure exceptional customer service standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Enhanced team productivity through effective scheduling and task delegation.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Followed strict recipes and drink measurements to minimize product used.
Restaurant Manager
Best Western Las Brisas
04.2017 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
Restaurant Manager
Saguaro Hotel
02.2013 - 04.2017
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Motivated staff to perform at peak efficiency and quality.
- Carefully interviewed, selected, trained, and supervised staff.
Lead Bartender
Yard House
03.2010 - 02.2013
- Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or repair needs.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Helped management plan and serve bar menu exceeding customer expectations.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Served high customer volumes during special events, nights, and weekends.
Restaurant Supervisor
Marriott Esmeralda
01.2005 - 03.2010
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Education
Associate of Arts - Business Administration And Management
College of The Desert
Palm Desert, CA06.2013
Skills
- Passion for customer satisfaction
- Menu Pricing and Writing
- Workflow Planning
- Point of Sale (POS) system operation
- Recruitment
- Food Service Background
- Team Management
- Purchasing
- Critical Thinking
- Calm and Pleasant Demeanor
- Inventory Management
- Front of House Management
Certification
- Food Handler Card Certificate - July 2026
- Sexual Harassment Training Certification - April 2023
Languages
Serbian
Native or Bilingual
Spanish
Limited Working
Timeline
Restaurant Manager
Sammy G's Tuscan Grill
11.2022 - Current
Bar Manager
1501 Uptown Gastro Pub
02.2021 - 11.2022
Restaurant Manager
Best Western Las Brisas
04.2017 - 02.2021
Restaurant Manager
Saguaro Hotel
02.2013 - 04.2017
Lead Bartender
Yard House
03.2010 - 02.2013
Restaurant Supervisor
Marriott Esmeralda
01.2005 - 03.2010
Associate of Arts - Business Administration And Management
College of The Desert
Similar Profiles
Christine HallettChristine Hallett
Server at Brio Tuscan GrillServer at Brio Tuscan Grill
Zoe PilgrimZoe Pilgrim
Hostess at Lillos Tuscan GrillHostess at Lillos Tuscan Grill
Rodolfo CoronaRodolfo Corona
Assistant Restaurant Manager at Sammy J's Grill And BarAssistant Restaurant Manager at Sammy J's Grill And Bar