Passionate LEGO collector and avid basketball enthusiast Embracing an active lifestyle through running and exercise
Nikola Zutic
Belgrade
Summary
With over 8 years of experience in the digital entertainment industry, a strong passion for embracing new challenges, and a focus on continuous improvement. Recognized for adaptability and enthusiasm, excelling in collaborative environments and consistently achieving outstanding results.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Affiliate Manager
BROFIST
08.2024 - Current
- Managed and expanded affiliate partnerships for a white-label crypto casino platform, driving player acquisition across Tier-1 markets.
- Enhanced affiliate performance metrics by implementing optimized CPA, RevShare, and hybrid commission models tailored to premium market needs.
- Streamlined reporting processes, providing detailed performance analysis to stakeholders, enabling data-driven decision-making and strategy refinement.
Affiliate Manager
FXTPS
03.2023 - 07.2024
- Developed and executed affiliate marketing strategies, resulting in a 20% increase in revenue growth
- Recruited, on-boarded, and managed relationships with new affiliates, negotiating favorable commission structures and incentive programs
- Analyzed affiliate performance data, generating reports that highlighted key metrics and areas for improvement, leading to a 18% increase in affiliate engagement
Account Retention Specialist
A-Play
02.2021 - 02.2023
- Provide clear and concise explanations of trading concepts, market conditions, and product offerings to assist clients in making informed decisions
- Develop and implement retention strategies and campaigns to encourage client loyalty and minimize churn rate
- Identify opportunities to upsell or cross-sell additional products, services, or features that align with clients' interests and goals
Junior Affiliate Manager
Osiris Ltd
08.2020 - 12.2020
- Evaluating and validating affiliates needs and requirements
- Analyzing program and campaign activity to identify opportunities for improvement
- Delivering affiliate marketing reports to advertisers and senior management
Customer Onboarding Manager
Osiris Ltd
01.2020 - 07.2020
- Collaborate with sales, product, and support teams to facilitate a smooth transition from the sales process to implementation and onboarding
- Proactively identify and address any issues or roadblocks that may arise during the onboarding process, escalating as needed to ensure timely resolution
- Track key metrics and performance indicators related to customer onboarding, analyzing data to optimize processes and drive continuous improvement
Customer Onboarding Manager
CSM Digital
10.2018 - 12.2019
- Collaborate with sales, product, and support teams to facilitate a smooth transition from the sales process to implementation and onboarding
- Proactively identify and address any issues or roadblocks that may arise during the onboarding process, escalating as needed to ensure timely resolution
Customer Onboarding Specialist
Comunico88
08.2017 - 09.2018
- Implementing strong Know Your Client (KYC) procedure to all potential and existing clients as well as Due Diligence Checks
- Ensuring that all necessary documentation is collected and in turn updating the relevant software of the company
- Working towards Key Performance Indicators and goals set for the department
Customer Onboarding Specialist
Silver Bell Group
10.2016 - 07.2017
- Implementing strong Know Your Client (KYC) procedure to all potential and existing clients as well as Due Diligence Checks
- Ensuring that all necessary documentation is collected and in turn updating the relevant software of the company
- Working towards Key Performance Indicators and goals set for the department
Skills
Communication and Negotiation
Leadership
Microsoft Office
CRM Software
MyAffiliates
SEO
AppsFlyer
Personal Information
- Place of Birth: Belgrade
- Date of Birth: 12/14/89
- Nationality: Serbian
- Driving License: B
Interests
Timeline
Affiliate Manager
BROFIST
08.2024 - Current
Affiliate Manager
FXTPS
03.2023 - 07.2024
Account Retention Specialist
A-Play
02.2021 - 02.2023
Junior Affiliate Manager
Osiris Ltd
08.2020 - 12.2020
Customer Onboarding Manager
Osiris Ltd
01.2020 - 07.2020
Customer Onboarding Manager
CSM Digital
10.2018 - 12.2019
Customer Onboarding Specialist
Comunico88
08.2017 - 09.2018
Customer Onboarding Specialist
Silver Bell Group
10.2016 - 07.2017
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