Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Owner
California Internet Cafe
03.2011 - 12.2023
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Mail Handler Assistant
USPS
10.2010 - 01.2011
Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
Maintained accurate records for mail volume, ensuring proper documentation of processed items.
Expedited delivery times by promptly distributing mail to the correct departments and personnel.
Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
Supported team members in managing high-volume periods, effectively reducing delays in mail distribution.
Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
Faculty Assistant
Mt. Sierra College
01.2008 - 08.2010
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Completed daily logs for management review.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Performed wide-ranging administrative and service-related functions.
Developed and implemented strategies to streamline office operations.
Facilities Support Technician
Columbia Analytical Services
06.2005 - 01.2008
Streamlined sample processing for faster turnaround times, resulting in improved customer satisfaction.
Maintained a high level of accuracy in test results by following strict quality control procedures.
Increased sample throughput by optimizing workflow and efficient use of resources.
Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
Research Assistant
John Wayne Cancer Institute
04.2000 - 01.2005
Prepared samples for centrifugation, aliquoting and preserving sample integrity.
Managed specimen sample handling, receiving, storage and inventory.
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
Parking Lot Supervisor
APCOA Parking
03.1993 - 12.2000
Improved customer satisfaction by efficiently managing the parking lot and addressing any issues promptly.
Enhanced safety measures for both vehicles and customers through regular maintenance checks and repairs.
Streamlined the parking process by implementing a user-friendly ticketing system, reducing wait times.
Managed an efficient team of parking attendants, ensuring timely service and optimal space utilization.
Implemented effective security measures, minimizing incidents of vehicle break-ins or thefts.
Implemented a staff training program that improved employee efficiency and job satisfaction levels.
Evaluated employee performance regularly, identifying areas for improvement and providing constructive feedback.
Education
Associate of Arts - Business Administration
Mt San Antonio College
Walnut, CA
04.2000
Skills
Customer Service
Driven and Determined
Operations Management
Administrative Oversight
Customer Relations
Attention to Detail
Languages
Tagalog
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.