Dedicated quality assurance professional with a proven track record of pinpointing defects and upholding product quality. Collaborative and adaptable, excelling in fast-paced settings. Proficient in problem-solving and quality control methodologies.
Overview
13
13
years of professional experience
Work History
Quality Assurance Technician
Snowline Engineering
02.2025 - Current
Perform detailed inspection of precision-machined, sheet metal, and fabricated components using a variety of tools such as calipers, micrometers, indicators, height gauges, bore gauges, and Coordinate Measuring Machines (CMM).
Conduct First Article Inspections (FAIs) in compliance with AS9102 requirements, including documentation and traceability.
Execute in-process inspections to verify part compliance during manufacturing operations, reducing nonconformance rates.
Final inspection of completed parts to ensure they meet customer specifications and engineering drawings before shipment.
Read and interpret GD&T, engineering drawings, manufacturing routers, and technical specifications with high accuracy.
Create and maintain inspection reports, Nonconformance Reports (NCRs), and other quality documentation.
Participate in root cause analysis and assist in implementing corrective and preventive actions (CAPA) for identified quality issues.
Work directly with machinists, welders, engineers, and management to resolve quality-related concerns and ensure continuous improvement.
Calibrate and verify measuring and test equipment to maintain accuracy and compliance with quality standards.
Support internal audits and prepare documentation for ISO 9001 and AS9100 compliance.
Review job travelers and documentation to ensure all customer requirements are properly flowed down.
Train new quality technicians and inspectors on inspection procedures, measurement tools, and safety protocols.
Handle customer returns and warranty claims by investigating and documenting defects, causes, and resolutions.
Contribute to lean manufacturing and 5S initiatives within the quality department and production floor.
Perform data entry and recordkeeping in ERP and Quality Management Systems (QMS) to track quality metrics.
Assist in developing and improving inspection procedures, checklists, and quality plans for new and existing products.
Monitor and control process variation through statistical process control (SPC) methods when applicable.
Act as a liaison between production and quality departments to promote a culture of quality and accountability.
Quality Control Technician
Plygem Windows
01.2024 - 02.2025
Provided quality support to ensure that products met quality standards and customer requirements.
Generated reports detailing inspection results for internal tracking purposes as well as external reporting requirements.
Performed quality control inspections at customer sites to determine alignment with safety regulations.
Created SOPs related to the Quality Control process in order to ensure consistent application across multiple departments.
Maintained accurate records on product inspection results and reported findings to the management team.
Analyzed data collected during the inspection process to identify trends or patterns related to product defects or malfunctions.
Identified quality problems and recommended solutions.
Investigated supplier problems associated with defective materials received from outside vendors in order to determine the root causes of failure.
Calibrated, validated, or maintained laboratory equipment.
Utilized a variety of measuring instruments including calipers, micrometers, gauges and other precision tools.
Conducted root cause analysis to identify sources of defects or nonconformance issues in order to prevent reoccurrence.
Audited finished products against applicable industry standards before releasing them for shipment.
Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Blue Diamond
Blue Diamond
07.2023 - 01.2024
Payment Quality Testing: Perform a variety of quality inspections including variety testing, inedible kernels (rejects), chipping, foreign material, moisture, and non-bleachable testing as required.
Operates computers, moisture equipment, food processors, sample dividers, floor jacks, hard- G soft-shell crackers, and testing scales.
Retrieve and re-evaluate grower samples from the retention library.
Perform tests on newly developed varieties to determine quality and family grouping.
This testing supports Growers, Membership, the Almond Board, and nurseries.
Work with Receiving and Membership to ensure samples are collected according to documented procedures.
Production Builder
Penumbra
03.2022 - 04.2023
Assemble, inspect, and package products in a controlled manufacturing environment using microscopes and small-handled tools.
Participate in ongoing training activities designed to build cross-functional teams and provide job growth for team members.
Maintain compliance with GMP, Penumbra's Quality Manual, Standard Operating Procedures, Work Instructions, and other company standards.
Line Clearance Designee
Comply with strict sanitation requirements along with ensuring sterility of products.
Use of microscope and small hand held tools.
Private Pilot
Omni Aviation
01.2021 - 02.2022
Conducted pre-flight inspections and ensured aircraft was safe for operation.
Monitored weather conditions and adjusted flight plans accordingly.
Maintained detailed records of all flight activities.
Performed post-flight maintenance on aircraft components.
Developed efficient flight plans to ensure maximum efficiency and safety during travel.
Checked fuel levels and other essential supplies before each flight.
Performed safety checks prior to take-off.
Customer Service Specialist
Abbott
02.2019 - 07.2021
Works as Customer Service Specialist in order management.
Responsible for all areas of Customer order fulfillment, including order processing, open order management, order reporting, service issues and resolution.
Manage and process all inquiries and orders from all receipt methods.
Work with Quality, Master Data, Warehousing/Supply Chain and Finance personnel as needed to ensure specific customer requirements are met.
Prepare and send relevant shipping documentation that meets appropriate export regulatory compliance.
Coordinate and communicate with respective brokers to ensure shipments for Private Label products (made to order) in order to reach the final destination.
Complete all SAP transactions and Order status updates in a structured, accurate and compliant way in order to ensure accurate and consistent reporting that can be cascaded across the wider organization.
Value Chain Administrator
TRT Global Solution
01.2018 - 02.2019
Works as value chain administrator in operation and logistic department.
Serve as a single point of coordination between customers (internal and external).
Interface with and provide guidance to Business Development, Operations, Maintenance, Logistics, etc.
In meetings relating to overseas activity or planned activities.
Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the Team Lead for response.
Implement and maintain metrics on export and import compliance related statistics aimed at reducing operating costs.
Serve as the primary customs resource for branch staff, customers, or prospects.
Alert and work closely with branch staff, customers, or prospects on new compliance or regulatory issues.
Manage the complete supplier's lifecycle including: Selection and evaluation, Quoting & ordering tracking and delivery confirmation, Invoicing reconciliation and settlement, Follow-up of internal teams for the resolution of inventory related orders and transactions.
ACCOUNTS EXECUTIVE
Philippine Airlines
12.2014 - 12.2017
Developed and implemented sales strategies to meet customer needs and increase revenue.
Cultivated relationships with existing customers to encourage repeat business.
Analyzed market trends and competitive landscape to identify opportunities for growth.
Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
Negotiated contracts with clients on behalf of the company.
Identified new potential markets and developed plans for targeting them.
Attended industry events to build relationships with key contacts in the field.
Trained junior sales staff on techniques for improving customer service experience.
Utilized CRM software to track leads and manage accounts throughout the sales cycle.
Researched industry news and developments to gain insights into customer preferences.
Generated reports summarizing sales performance metrics and presented findings to management team.
TECHNICAL SPECIALIST/ MARKETING EXECUTIVE LIAISON
BEELINE HELICOPTER
01.2014 - 12.2014
Assisting in the operation of the airline baggage system including and not limited to monitoring, managing and clearing of baggage related jams and operational support of the baggage handling system
Supporting the department through the transportation, inventory and accounting of parts and components needed to complete tasks.
Identifying and checking tools, test equipment and certain commodities in and out of the warehouse, as well as the service, cleaning, inventory storage and accounting of tools, test equipment and commodities used in the daily operation.
Coordinate flight Plans, logistics and Aircraft Manuals Processing Purchasing Encoding of Maintenance Procedure Civil Aviation Board Report.
JUNIOR QUALITY ENGINEER
Lufthansa Technik
01.2013 - 12.2013
Identified defective parts through visual inspection techniques using precision measuring instruments.
Maintained accurate records of all test results and reports generated during the course of inspections.
Developed training materials for Quality Assurance personnel regarding procedures, processes, and equipment operations.
Ensured compliance with safety policies and procedures while performing tasks within the Quality Assurance department.
Developed, implemented, and maintained quality assurance protocols in accordance with industry standards.
Performed root cause analysis and developed corrective action plans for quality issues.
Conducted internal audits to ensure compliance with applicable regulations and requirements.
Provided technical support to Quality Assurance personnel on product related matters.