Nikolai Pintea
New Kensington,PA
Summary
Detail-oriented and analytical professional with experience in data stewardship, SAP systems, customer service, and business operations. Skilled in maintaining data accuracy, improving processes, and supporting cross-functional teams in fast-paced environments. Experienced working with enterprise systems, managing large datasets, and resolving operational issues while maintaining a high level of organization and attention to detail. Strong communication, problem-solving, and analytical skills with a growing focus on data analysis, business systems, and process improvement.
Overview
4
4
years of professional experience
Work History
Data Steward
Pittsburgh Paints Company
2025.10 - Current
- Maintained and validated enterprise data to ensure accuracy, consistency, and completeness across multiple systems.
- Performed data quality audits and resolved discrepancies, duplicate records, and incomplete data.
- Managed large datasets using Microsoft Excel, SAP, and internal database systems.
- Collaborated with cross-functional teams to standardize data governance procedures and improve data integrity.
- Monitored data entry processes and implemented quality control measures to reduce errors.
- Created and updated master data records including customer, vendor, material, and product information.
- Supported business operations by maintaining accurate and reliable enterprise data.
Customer Service Representative
PPG Paints
2022.03 - 2025.10
- Responded promptly and professionally to customer inquiries regarding products, pricing, and services.
- Demonstrated strong knowledge of product specifications, availability, and ordering processes.
- Resolved customer concerns and complaints efficiently while maintaining high customer satisfaction.
- Collaborated with internal departments to resolve complex customer issues and ensure timely follow-up.
- Maintained detailed records of customer interactions, transactions, and follow-up actions.
- Assisted customers throughout the purchasing process including product selection, ordering, billing, and returns.
- Ensured accuracy in order processing, billing, and transaction documentation.
- Utilized problem-solving and communication skills to improve the customer experience.
Education
Bachelor of Science - Business Administration
Slippery Rock University of Pennsylvania
Slippery Rock, PA2021-08
Skills
- SAP
- Data Governance
- Data Stewardship
- Data Quality Management
- Microsoft Excel
- Microsoft Office Suite
- Data Entry
- Customer Service
- Analytical and Problem-Solving Skills
- Cross-Functional Collaboration
- Process Improvement
- Record Management
- Communication Skills
- Data reporting
- Data quality management
- Data validation
- Data Analysis
- Business Operations
Timeline
Data Steward
Pittsburgh Paints Company
2025.10 - Current
Customer Service Representative
PPG Paints
2022.03 - 2025.10
Bachelor of Science - Business Administration
Slippery Rock University of Pennsylvania