Nikolas Angulo
Hialeah
Summary
Results-driven individual with a solid track record of delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals, and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Hot Chicks House of Chicken
Pembroke Pines
03.2024 - Current
- Trained new front-of-house staff on policies, procedures, and customer service standards.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Performed opening and closing duties such as counting money, organizing supplies.
- Resolved customer complaints in a professional and courteous manner.
Business Owner/Operator
Alpha Mobile Detailing
Hialeah
07.2022 - 08.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess their needs and propose optimal solutions.
- Provided company information and policies to customers upon inquiry, and answered questions via phone, email, or online chat.
Education
Mater Lakes Academy
Hialeah, FL06-2026
Skills
- Customer service
- Employee training
- Inventory management
- Up-selling strategies
- Payment processing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Front of House Employee
Hot Chicks House of Chicken
03.2024 - Current
Business Owner/Operator
Alpha Mobile Detailing
07.2022 - 08.2023
Mater Lakes Academy
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