Nikolas Ibanez
Streamwood,IL
Summary
Dynamic Sales Associate with a proven track record at Rally House, excelling in customer service and relationship building. Demonstrated expertise in cash handling and inventory management, significantly enhancing customer satisfaction. Recognized for fostering a welcoming environment and effectively addressing concerns, driving repeat business through exceptional service and teamwork.
Overview
1
1
year of professional experience
Work History
Sales Associate
RallyHouse
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Hoffman Estates Highschool
Hoffman Estates, IL2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Verbal/written communication
- Stocking and receiving
- Cash register operation
- Store opening and closing
- Cash handling accuracy
- Product sales
- Sales expertise
- Sales strategies
- Adapt to diverse groups
- Cleaning techniques
- Inventory tracking
- Multi-tasking strength
- Listening skills
- Problem-solving
- Retail store operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
RallyHouse
09.2024 - Current
Hoffman Estates Highschool
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