Nikolas Kistner
Hanover Township,PA
Summary
Dynamic Cook Trainer with experience at Red Robin, skilled in HACCP planning and fostering teamwork. Enhanced food quality through rigorous ingredient monitoring and trained staff in safety protocols. Recognized for mentoring junior cooks and improving kitchen efficiency, demonstrating strong problem-solving and organizational skills in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Cook Trainer
Red Robin
05.2023 - Current
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Cooked same meals over and over during shifts with exact quality results.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
- Monitored and managed kitchen staff during busy rush periods to maintain service levels.
- Mentored junior cooks, providing constructive feedback to enhance skill development and overall performance.
- Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
Crew Team Member
Dunkin Dounts
04.2022 - 05.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Greeted customers at drive-thru and took food orders.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
Education
Criminology - Criminology
Penn State
Skills
- Workplace safety
- Food pairings
- Knife skills
- HACCP planning
- Teaching techniques
- Task delegation
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Time management abilities
- Adaptability
Timeline
Cook Trainer
Red Robin
05.2023 - Current
Crew Team Member
Dunkin Dounts
04.2022 - 05.2023
Criminology - Criminology
Penn State
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