Nikolas Peltz
Canonsburg,PA
Summary
Highly accomplished Supervisor with a proven track record of consistently exceeding customer expectations and driving the achievement of company goals. Known for effectively leading high-producing teams with a keen emphasis on fostering lasting employee rapport. Demonstrates exceptional expertise in implementing cost-reduction methods and streamlining production processes to enhance overall efficiency. A results-oriented professional who brings a wealth of experience to ensure the seamless coordination of resources and the successful execution of projects. Committed to maintaining a forward-thinking approach, I leverage my strategic mindset to propel teams towards continuous improvement and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Events & Hospitality Internship
Pittsburgh Penguins
01.2024 - Current
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Directed and supervised event staff volunteers to maintain seamless event operations.
- Created and executed promotional strategies for events to hit attendee targets.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Coordinated fundraising, public relations and marketing activities for hockey team.
- Engaged fans at public events and helped build positive hockey team reputation.
Operations Supervisor
David L. Lawrence Convention Center
05.2023 - Current
- Manage union labor force engaged in facility maintenance, cleaning, and event setup/operation/breakdown
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Supervising crews across a 1,500,000-square-foot convention, conference, and exhibition building
- Evaluated team member performance and productivity, provided feedback, and implemented corrective actions.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Education
Master of Science - Organizational Leadership
Robert Morris University
Coraopolis, PA05.2026
Bachelor of Science - Organizational Leadership
Robert Morris University
Coraopolis, PA05.2024
Associate of Science - Aviation Management
Community College of Beaver County
Monaca, PA05.2022
High School Diploma -
Mt.Lebanon High School
Pittsburgh, PA06.2020
Skills
- Teamwork and Communication
- Conflict Resolution
- Forward Thinking
- Motivational/Transformational Leadership
- Identifying Opportunities
- Working and communicating with union labor forces
- Task Delegation
- Cultivating Productive Relationships
Affiliations
Club Hockey Player at Robert Morris University - 2023 CHE M4 Champion
Certification
Student Pilot Certificate
Languages
Serbian
Professional Working
Timeline
Events & Hospitality Internship
Pittsburgh Penguins
01.2024 - Current
Operations Supervisor
David L. Lawrence Convention Center
05.2023 - Current
Master of Science - Organizational Leadership
Robert Morris University
Bachelor of Science - Organizational Leadership
Robert Morris University
Associate of Science - Aviation Management
Community College of Beaver County
High School Diploma -
Mt.Lebanon High School
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