Nikolas Venanzi
New Orleans,LA
Summary
Responsible and friendly professional, skilled at making custom drinks with top-notch service in high-volume environments. Work well with team members to meet all customer needs. Good money handling, problem-solving and time management abilities.
Overview
15
15
years of professional experience
Work History
Bartender
Moby's Bar and Grill
Metairie, LA
06.2017 - 05.2022
- Interacted with guests in a professional manner at all times.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Effectively multitasked within fast-paced environment.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Barback/Bartender
Lucy's
New Orleans, LA
02.2012 - 04.2017
- Successfully managed multiple tasks simultaneously while providing quality service.
- Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Bartender
Rick's Cabaret
New Orleans, LA
04.2009 - 12.2011
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Effectively multitasked within fast-paced environment.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
Barback/VIP Host
Republic
New Orleans, LA
03.2007 - 04.2009
- Collaborated with team members to plan and execute special events and promotions.
- Resolved guest complaints to maintain complete customer satisfaction.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Bachelor of Arts - International Studies
University of New Orleans
New Orleans, LA05-2010
Bachelor of Arts - Philosophy
University of New Orleans
New Orleans, LA12-2008
Skills
- Creative mixology
- Maintaining a clean bar
- Hospitality service expertise
- Anticipating guest needs
- Handling difficult customers
- Clear and effective communication
References
References available upon request.
Timeline
Bartender
Moby's Bar and Grill
06.2017 - 05.2022
Barback/Bartender
Lucy's
02.2012 - 04.2017
Bartender
Rick's Cabaret
04.2009 - 12.2011
Barback/VIP Host
Republic
03.2007 - 04.2009
Bachelor of Arts - International Studies
University of New Orleans
Bachelor of Arts - Philosophy
University of New Orleans
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