Nikolay Ivanov
Des Plaines,IL
Summary
Talented Instructor effectively facilitates learning for students of all ages by providing engaging, relevant instruction. Adapta teaching methods and instructional materials based on varying needs, abilities and interests of students. Proficient in crafting lesson plans with clear objectives easily communicated to students. Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum. Highly tolerant [Job Title] dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects. Creative [Job Title] offering 10 years of experience developing and implementing [Type] course curriculum. Proficient in evaluation, monitoring student performance and organizing examinations. Hardworking and energetic individual with excellent communication and supervisory skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Armed Security-reactionary Defense Instructor
Controlled Force
08.2023 - Current
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Maintained physical fitness to perform physically demanding job tasks.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote [Timeframe] reports detailing visitors, incidents, and resolutions.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Issued access cards to authorized personnel to monitor access points.
Operations Manager Armed Accounts
Stark Security
03.2022 - 08.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Devised processes to boost long-term business success and increase profit levels.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Partnered with vendors and suppliers to effectively manage and budget.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Mitigated business risks by working closely with staff members and assessing performance.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Raised property accuracy and accountability by creating new automated tracking method.
Armed Security Supervisor
Allied Universal Security Services
10.2019 - 12.2021
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Monitored work of contractors in design, construction, and startup phases of security systems.
- Inspected security design features, installations, and programs to verify compliance with applicable standards and regulations.
- Wrote [Timeframe] reports detailing visitors, incidents, and resolutions.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Completed full building and grounds patrols to spot and investigate concerns.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained physical fitness to perform physically demanding job tasks.
- Performed security investigations and reported findings to client management.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
- Recorded daily security occurrences in site assignment log.
- Completed shift handover reports and debriefed next shift upon arrival.
- Provided first-line support to shift workers during incidents and escalated situations as appropriate.
- Assessed electronic security systems and reported malfunctions.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
Education
Associate of Arts - Law Enforcement
Oakton Community College
Des Plaines, ILSkills
- Adult Education
- Testing Efficiencies
- Progress Evaluation
- Student Counseling
- Detailed Instruction
- Special Needs Teaching
- Instructional Techniques
- Instructional Practices
- Strategy Implementation
- Positive Reinforcement Strategies
- Occupational Health and Safety
- Instructor Support
- Instruct Groups
- Special Projects
Certification
- Licensed [Job Title] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Bulgarian
Full Professional
Macedonian
Full Professional
Polish
Elementary
Russian
Full Professional
Serbian
Professional Working
Spanish
Elementary
Ukrainian
Professional Working
Slovenian
Limited Working
Croatian
Limited Working
Estonian
Limited Working
former military
former military
military
bulgarian military 1995/1997
french military 1998/2003
Timeline
Armed Security-reactionary Defense Instructor
Controlled Force
08.2023 - Current
Operations Manager Armed Accounts
Stark Security
03.2022 - 08.2023
Armed Security Supervisor
Allied Universal Security Services
10.2019 - 12.2021
Associate of Arts - Law Enforcement
Oakton Community College
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