Reconciled discrepancies to improve inventory precision.
Implemented returns processing system that expedited restocking of returned goods and minimized losses.
Performed data entry and completed proper paperwork.
Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.
Processed required paperwork to expedite handling of shipped and received goods.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Accounts Receivable/Accounts Payable Clerk
KDL Hardware Supply
12.2017 - 04.2023
Assisted in managing aging accounts receivable reports, identifying overdue accounts for follow-up.
Trained new staff on accounts receivable procedures and software usage to ensure compliance with best practices.
Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Used accounting software to reconcile accounts and generate invoices.
Responded to inbound inquiries regarding accounts and payments.
Posted customer payments by recording cash, checks, and credit card transactions.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Monitored accounts to verify compliance with payment terms and schedules.
Negotiated payment arrangements with customers to establish timely receipt of payments.
Processed invoices and payment requests efficiently to maintain cash flow integrity.
Managed customer account inquiries, resolving discrepancies promptly and professionally.
Assisted in month-end closing procedures by preparing accurate financial reports.
Utilized accounting software to track payments and outstanding balances effectively.
Shipping/ Receiving Clerk
Pacific Metallurgical Inc
06.2019 - 07.2020
Ensured proper documentation and compliance during shipment processing.
Partnered with suppliers to track orders, resolve issues, and uphold inventory accuracy.
Operated material handling equipment to efficiently move products within the warehouse environment.
Conducted regular inventory audits to verify stock levels and identify discrepancies in records.
Monitored outgoing shipments for quality assurance, confirming that all items met specifications prior to dispatch.
Stock Room Associate
Toys"R"Us
Organized stockroom layout to enhance product accessibility and improve inventory management.
Received and inspected incoming shipments, ensuring accuracy and quality of merchandise.
Executed inventory counts and restocked shelves, maintaining optimal stock levels for customer needs.
Collaborated with team members to streamline stock replenishment processes, reducing delays in product availability.
Supported sales floor operations by efficiently locating and retrieving merchandise requested by customers and staff.
Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
Checked numbers manually and used hand-held equipment to locate products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shelved new and returned inventory according to proper storage procedures.
Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
Promoted safe working environment in the stockroom through adherence to safety guidelines such as proper lifting techniques or pallet jack usage.
Prepared pallets for shipment or use by sales floor employees.
Interpreted and followed verbal instructions and pull sheets.
Led a team of stock room associates, providing training and guidance on best practices for handling merchandise and maintaining cleanliness standards.
Maintained fitness in order to move merchandise efficiently and safely.
Received incoming merchandise and stored in correct stock locations.
Maintained orderly stockroom for ease of retrieval.
Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
Adhered to safety regulations and practiced safe work habits.
Stocked designated items on shelves, end caps and displays.
Labeled products, rotated stock and fronted merchandise for appealing display.
Stocked shelves to match planogram images and instructions.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Receptionist/ Office Manager
Johnson Flora Attorneys at LawLlc
Greeted clients and visitors, ensuring a welcoming environment and professional first impression.
Managed multi-line phone system, efficiently directing calls to appropriate personnel.
Auto Parts Driver
B & B Auto Parts
Delivered auto parts to customers efficiently, ensuring timely service and customer satisfaction.
Operated delivery vehicle safely, adhering to all traffic regulations and company policies.
Territory Account Manager
Excell Marketing
Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
Department Supervisor
Babies "R" Us
Oversaw daily operations and ensured adherence to company policies.
Trained and mentored staff on best practices for customer service.
Coordinated inventory management processes to maintain stock levels.
Implemented effective merchandising strategies to enhance product visibility.
Implemented visual merchandising standards to improve store presentation and customer engagement.
Assisted in scheduling staff shifts to maintain optimal coverage during peak hours.
Resolved customer inquiries and complaints, fostering a positive shopping experience.
Education
Certified Legal Assistant -
Renton Technical College, Renton, WA
Timeline
Inventory Specialist - Seattle Marine and Fishing Supply