Reconciled discrepancies to improve inventory precision.
Performed data entry and completed proper paperwork.
Completed physical inventory counts each month.
Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.
Implemented returns processing system that expedited restocking of returned goods and minimized losses.
Compared shipping orders and invoices against contents received to verify accuracy.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Processed required paperwork to expedite handling of shipped and received goods.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Conducted research to address shipping errors and packaging mistakes.
Accounts Receivable/Accounts Payable Clerk
KDL Hardware Supply
12.2017 - 04.2023
Maintained accuracy and timeliness in processing financial transactions.
Reconciled customer accounts to maintain accurate financial records and resolve discrepancies.
Assisted in managing aging accounts receivable reports, identifying overdue accounts for follow-up.
Communicated with customers regarding payment terms, account status, and resolving billing inquiries.
Supported month-end closing activities by preparing account reconciliations and financial summaries.
Trained new staff on accounts receivable procedures and software usage to ensure compliance with best practices.
Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Used accounting software to reconcile accounts, track income, and generate invoices.
Made outbound calls to vendors and customers to discuss and resolve account needs.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Responded to inbound inquiries regarding accounts and payments.
Posted customer payments by recording cash, checks, and credit card transactions.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Monitored accounts to verify compliance with payment terms and schedules.
Negotiated payment arrangements with customers to establish timely receipt of payments.
Entered figures using 10-key calculator to compute data quickly.
Streamlined daily reporting information entry for efficient record keeping purposes.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Processed invoices and payment requests efficiently to maintain cash flow integrity.
Reconciled vendor statements to ensure accuracy in accounts payable records.
Managed customer account inquiries, resolving discrepancies promptly and professionally.
Assisted in month-end closing procedures by preparing accurate financial reports.
Utilized accounting software to track payments and outstanding balances effectively.
Implemented filing system for documentation, enhancing retrieval efficiency and organization.
Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
Reached out to vendors and customers to verify information and follow up on client issues.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Managed and responded to correspondence and inquiries from customers and vendors.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Matched purchase orders with invoices and recorded necessary information.
Generated invoices upon receipt of billing information and tracked collection progress.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Handled day-to-day accounting processes to drive financial accuracy.
Shipping/ Receiving Clerk
Pacific Metallurgical Inc
06.2019 - 07.2020
Ensured proper documentation and compliance during shipment processing.
Partnered with suppliers to track orders, resolve issues, and uphold inventory accuracy.
Operated material handling equipment to efficiently move products within the warehouse environment.
Conducted regular inventory audits to verify stock levels and identify discrepancies in records.
Monitored outgoing shipments for quality assurance, confirming that all items met specifications prior to dispatch.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Communicated with vendors and suppliers to verify timely delivery of goods.
Stock Room Associate
Toys"R"Us
Organized stockroom layout to enhance product accessibility and improve inventory management.
Received and inspected incoming shipments, ensuring accuracy and quality of merchandise.
Executed inventory counts and restocked shelves, maintaining optimal stock levels for customer needs.
Collaborated with team members to streamline stock replenishment processes, reducing delays in product availability.
Supported sales floor operations by efficiently locating and retrieving merchandise requested by customers and staff.
Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
Checked numbers manually and used hand-held equipment to locate products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shelved new and returned inventory according to proper storage procedures.
Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
Promoted safe working environment in the stockroom through adherence to safety guidelines such as proper lifting techniques or pallet jack usage.
Prepared pallets for shipment or use by sales floor employees.
Interpreted and followed verbal instructions and pull sheets.
Led a team of stock room associates, providing training and guidance on best practices for handling merchandise and maintaining cleanliness standards.
Maintained fitness in order to move merchandise efficiently and safely.
Received incoming merchandise and stored in correct stock locations.
Maintained orderly stockroom for ease of retrieval.
Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
Adhered to safety regulations and practiced safe work habits.
Assisted customers with transporting large merchandise to waiting vehicles.
Stocked designated items on shelves, end caps and displays.
Labeled products, rotated stock and fronted merchandise for appealing display.
Stocked shelves to match planogram images and instructions.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Picked and packed order items.
Completed inventory accounts to keep records current and promote accurate ordering.
Developed plan-o-grams and layouts that maximized sales.
Receptionist/ Office Manager
Johnson Flora Attorneys at LawLlc
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone, or postal mail.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Assisted with onboarding new clients and securing paperwork completion.
Assisted with planning office events and meetings for smooth execution.
Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Improved data privacy compliance with meticulous management of sensitive information.
Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Supported company correspondence by drafting and distributing memos and emails.
Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
Sorted, received, and distributed mail correspondence between departments and personnel.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Compiled information from files and research to satisfy information requests.
Helped office staff prepare reports and presentations for internal or client-related use.
Auto Parts Driver
B & B Auto Parts
Delivered auto parts efficiently to customers, ensuring timely service and satisfaction.
Maintained accurate records of deliveries and inventory for operational efficiency.
Operated delivery vehicles safely while adhering to traffic regulations and company policies.
Assisted in loading and unloading vehicle cargo to optimize delivery processes.
Safely operated company vehicles, adhering to all traffic laws and maintaining a clean driving record.
Enhanced customer satisfaction by accurately and efficiently delivering auto parts to clients.
Troubleshot delivery issues, providing swift resolutions that maintained high levels of customer satisfaction.
Collaborated with team members to optimize delivery schedules and maximize productivity.
Provided exceptional customer service with timely communication regarding delivery statuses.
Continuously updated knowledge of auto parts to provide accurate information to clients upon delivery.
Pulled parts off store shelves to fill customer orders.
Checked parts computer for stock items and initiated special orders.
Completed on-time deliveries by choosing best and most efficient routes.
Fostered positive working relationships with regular customers.
Kept detailed records of deliveries and money received from customers.
Territory Account Manager
Excell Marketing
Developed and maintained strong relationships with key clients to drive customer satisfaction.
Executed territory sales strategies to achieve quarterly revenue targets and enhance market presence.
Analyzed customer needs and provided tailored product solutions to maximize sales opportunities.
Collaborated with cross-functional teams to ensure seamless execution of marketing campaigns and promotions.
Developed and presented talks on available products and services that could meet current business needs.
Monitored expenses and time usage to maximize effectiveness.
Collaborated with cross-functional teams to ensure timely product delivery and post-sales support.
Adhered to state and federal regulations covering industry activities.
Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
Achieved sales quotas consistently through strategic planning and effective customer relationship management.
Documented time, calls, and results, and submitted reports.
Attended trade shows and industry events to promote company products and services.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Presented professional image consistent with company's brand values.
Recorded accurate and efficient records in customer database.
Built diverse and consistent sales portfolio.
Department Supervisor
Babies "R" Us
Oversaw daily operations and ensured adherence to company policies.
Trained and mentored staff on best practices for customer service.
Coordinated inventory management processes to maintain stock levels.
Implemented effective merchandising strategies to enhance product visibility.
Implemented visual merchandising standards to improve store presentation and customer engagement.
Assisted in scheduling staff shifts to maintain optimal coverage during peak hours.
Resolved customer inquiries and complaints, fostering a positive shopping experience.
Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Trained new employees on overall company and department-specific policies and procedures.
Built and designed large displays weekly to promote specific products.
Assigned tasks and established work schedules to staff to cover operational needs.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Handled cash register, returns, and refunds.
Promoted culture focused on encouraging staff to develop skills and abilities.
Wrote out weekly schedules to maintain coverage levels for expected demands.
Maintained clean, organized workspaces for optimal functionality and employee safety.
Boosted sales revenue by developing targeted promotions based on market trends and consumer preferences.
Built relationships with current customers to maintain goodwill and gain additional business.
Facilitated training sessions for new employees, ensuring smooth onboarding process.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Marked-down clearance items and relocated merchandise to proper store areas.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Education
Certified Legal Assistant -
Renton Technical College, Renton, WA
Timeline
Inventory Specialist - Seattle Marine and Fishing Supply