Nikole Lilio
West Jordan,UT
Summary
Dynamic print production specialist with a proven track record at OfficeMax, enhancing client projects through expert bindery, finishing, and digital printing skills. Excelled in client communication and workflow optimization, significantly boosting team efficiency and customer satisfaction. Skilled in Microsoft Office and document management, consistently delivering projects on time and to specification.
Professional with significant experience in managing copy and print services. Proven ability to lead teams, ensuring high-quality output and customer satisfaction. Skilled in workflow optimization, inventory management, and maintaining equipment. Known for adaptability, effective communication, and results-driven approach.
Overview
5
5
years of professional experience
Work History
Copy and Print Supervisor
OfficeMax
01.2024 - Current
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.
- Promoted business' development by building and maintaining relationships with new clients.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Collaborated with team members to maximize efficiency, resulting in a more cohesive work environment.
- Assisted clients in choosing appropriate printing materials, providing expert guidance on options available.
- Maintained high levels of accuracy while operating various printing machines, ensuring error-free output.
Copy and Print Associate
Office Depot Inc
07.2019 - 07.2023
- Optimized digital file formats for best possible printing results through proper image resolution adjustments.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Maintaining a clean workplace contributed to an efficient working environment.
- Provided outstanding customer service by addressing inquiries and resolving issues promptly.
- Performed regular maintenance to keep equipment in optimal working condition.
- Incorporated selling skills and product and service knowledge to meet customer needs.
- Reduced customer wait time with effective multitasking and keen attention to detail.
Education
High School Diploma -
Thomas Edison High School
Stockton, CA06-1995
Skills
- Scheduling and Planning
- Client Communication
- Microsoft Office
- Deadline Management
- Estimating and Quoting
- Document Management
- Color Management
- Workflow Optimization
- Sales Support
- File preparation
- Print Production
- Laminating and Mounting
- Binding and Finishing
- Digital printing
Languages
Spanish
Professional Working
Timeline
Copy and Print Supervisor
OfficeMax
01.2024 - Current
Copy and Print Associate
Office Depot Inc
07.2019 - 07.2023
High School Diploma -
Thomas Edison High School
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