Nikole Mathis
ANNA,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
20
20
years of professional experience
Work History
NCMA
Baylor Scott & White
McKinney, TX
02.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Rooming, taking vitals, blood draws, scheduling appointments.
Front desk
Hampton INN
McKinney, TX
08.2019 - Current
- Answer high volume calls, assist guest with check in and check outs, make room reservations and make sure the hotel runs smoothly
Medical Assistant/Scheduler/Referral Coordinator
Allied Health Group
St Paul, MN
12.2012 - 01.2019
- Assisted in patient scheduling and coordination for efficient clinic operations.
- Managed electronic health records, ensuring accuracy and compliance with regulations.
- Supported clinical staff by preparing examination rooms and sterilizing instruments.
- Conducted patient intake processes, gathering medical histories and vital signs accurately.
- Educated patients on treatment plans and medication usage to enhance understanding.
- Collaborated with healthcare teams to streamline workflows and improve patient care delivery.
- Implemented new office protocols that increased efficiency in patient processing times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted in patient intake and medical history documentation to streamline appointment processes.
Medical Assistant
Hennepin County
10.2006 - 12.2012
- Roomed patients, maintained vitals, and performed blood draws. Charting, DNA/Paternity swabs, passed medications, performed urine cultures, rapid HIV, rapid strep tests, adult and pediatric physicals, UPT’s, registration, and scheduled appointments and followed the charge nurse orders.
Education
Applied Associate of Science -
High Tech Institute
St Louis Park, MN03-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
Timeline
NCMA
Baylor Scott & White
02.2022 - Current
Front desk
Hampton INN
08.2019 - Current
Medical Assistant/Scheduler/Referral Coordinator
Allied Health Group
12.2012 - 01.2019
Medical Assistant
Hennepin County
10.2006 - 12.2012
Applied Associate of Science -
High Tech Institute