Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nikolett Nagy

Bel Air,MD

Summary

Dedicated professional with a strong track record in delivering exceptional customer service. Demonstrates resilience and a positive demeanor in high-pressure environments. Committed to ongoing personal and professional development.

Overview

10
10
years of professional experience

Work History

Server

The Gashouse Restaurant
Edwards, CO
05.2023 - 06.2024

Interacted with customers professionally, enhancing overall service experience.

Prioritized tasks effectively in dynamic environments while maintaining composure.

Processed credit card and cash payments securely.

Recommended additional items to customers, boosting restaurant sales significantly.

Memorized daily specials to provide accurate information to patrons.

Server

Fiesta's Cafe and Cantina
Edwards, CO
09.2018 - 07.2023

Accommodated guests to create positive experiences from initial interaction.

Assisted in training new staff members.

Encouraged upselling of appetizers, drinks, and desserts to enhance guest satisfaction.

Server

Pazzo's Pizzeria
Avon, CO
05.2020 - 06.2021

Anticipated customer needs and responded promptly to service requests.

Maintained focus and concentration to track tables and recall orders accurately.

Processed cash transactions with precision, ensuring accuracy in financial handling.

Busser, Food Runner

Harvest Restaurant
Edwards, CO
06.2018 - 09.2018

Interacted professionally with hosts and waitstaff to deliver effective service.

Responded to customers' requests in a timely manner, with accuracy and courtesy.

Provided support during special events, ensuring seamless operations despite increased demands.

Cashier

Swimming Pool and Bath
Kecskemet, Hungary
05.2014 - 09.2015

Accurately processed payments, returns, and exchanges at cash register.

Executed opening and closing procedures, including cash counting and restocking.

Provided efficient service to enhance customer satisfaction and build rapport.

Education

High School Diploma -

Szent-Gyorgyi Albert Technikum
Kecskemet, Hungary
05-2013

Some College (No Degree) - History, American Studies

University of Szeged
Szeged, Hungary

Skills

  • Upselling strategies
  • Conflict resolution
  • Strong work ethic
  • Transactions and cash handling
  • Customer service
  • Effective communication

Languages

English
Professional
Hungarian
Native/ Bilingual

Timeline

Server

The Gashouse Restaurant
05.2023 - 06.2024

Server

Pazzo's Pizzeria
05.2020 - 06.2021

Server

Fiesta's Cafe and Cantina
09.2018 - 07.2023

Busser, Food Runner

Harvest Restaurant
06.2018 - 09.2018

Cashier

Swimming Pool and Bath
05.2014 - 09.2015

High School Diploma -

Szent-Gyorgyi Albert Technikum

Some College (No Degree) - History, American Studies

University of Szeged