Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikos Pondolfino

Portland,OR

Summary

Hardworking employee enthusiastic about learning about unique products inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Successful sales professional successful expanding territories with tenacious and focused mentality. Skilled negotiator and complex problem-solver with solid record of success. Proficient in SalesForce CRM.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Sales Representative

Alexis Foods
Portland, OR
10.2013 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Cold-called leads and closed large number of new sales over several months.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Expanded customer base and boosted profit within product line.
  • Exceeded goals for new accounts in single sales cycle.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.

Server/Bartender Supervisor

Alexis Restaurant
Portland, OR
03.2002 - 11.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Moved and set up seating, prepared extra silverware glassware prior to arrival of large groups.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
  • Checked guests' identification before serving alcoholic beverages.
  • Processed orders and sent to kitchen employees by hand.

Delivery Driver

Alexis Foods
Portland, United States
05.2009 - 10.2013
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Created and submitted delivery and DOT logs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Planned delivery routes and most efficient methods of distribution.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Checked loads against documentation before completing final delivery at destinations.

Education

High School Diploma -

Elsie Allen High School
Santa Rosa, CA
06.2000

Skills

  • Post-Sales Support
  • Sales Representation
  • Maintaining Customer Database
  • Creating Collateral
  • Inside and Outside Sales
  • Consultative Selling Techniques
  • Closing Sales
  • Consultative Sales Strategies
  • Product and Service Knowledge
  • Territory Volume
  • Account Servicing
  • Facility Tours
  • Sales Expertise
  • Sales Generation
  • Market Research

Certification

Padi Scuba Certified

Timeline

Sales Representative

Alexis Foods
10.2013 - Current

Delivery Driver

Alexis Foods
05.2009 - 10.2013

Server/Bartender Supervisor

Alexis Restaurant
03.2002 - 11.2017

High School Diploma -

Elsie Allen High School

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Nikos Pondolfino