Hardworking Assistant Office Manager with demonstrated clerical and office leadership skills. Experienced in organizing documents Team-oriented and diplomatic in working with people from diverse backgrounds.
Overview
11
11
years of professional experience
Work History
Nichola's Lighting Design, LLC
Nichola Duhaney
06.2016 - Current
Created and updated physical records to maintain current & accurate documentation.
Oversaw office inventory activities.
Transferred and directed 50 customer calls per day to the correct staff members.
Authored clear and professional business documents.
Sorted incoming correspondence and deliveries to help staff respond quickly to business and customer requirements.
Sales Associate
Gap, Inc.
09.2014 - 08.2015
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
Maria Regina High School
Hartsdale
06.2014
Skills
Excellent social, leadership and communication skills
Accountable and 100% committed!
Able to adapt professionally in difficult situations
<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.