Nikte’ha Verde Arce
Menchie's Frozen Yogurt
Grand Junction,CO
2
Languages
1
Certification
1
year of professional experience
Offering dependable and compassionate approach, well-suited for healthcare settings and eager to learn and grow. Brings understanding of patient care procedures and importance of maintaining sterile environments, along with skills in basic medical terminology and communication. Ready to use and develop phlebotomy techniques and patient interaction skills in Phlebotomist role.
Work History
Customer Service Supervisor
1 Year 1 Month- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
- Supervised daily operations to ensure exceptional customer service and product quality.
- Trained and mentored team members on best practices in customer engagement and service protocols.
- Monitored inventory levels, ensuring timely restocking of supplies to meet customer demand.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
Education
Bachelor of Science - Nursing Practice
- Relevant Coursework: Nursing classes: Anatomy & Physiology, Pathophysiology, Biology, Chemistry, Human Growth & Development, Psychology, Pharmacology Calculations, Adult Concepts, Foundations of Nursing
- Professional Development: Will graduate as a Licensed Practical Nurse in May of 2027 and continue school until December 2028 for Bachelor of Science in Nursing
High School Diploma
- National Honors Society Member
- Extracurricular Activities: Varsity Soccer
- Completed AP course in Spanish Language Arts
- Professional Development: Certified Nurse Assistant & Certified Phlebotomy Technician
- 3.69 GPA
- Awarded Seal of Biliteracy
Skills
Problem-solving
Time management
Patient care
Multitasking and organization
Team building and leadership
Decision-making
Venipuncture
Order of draw
Blood collection techniques
Capillary puncture
Butterfly needle technique
Patience and empathy display
Certification
- Certified Phlebotomy Technician(CPT), National Healthcare Certification Organization - Issued: 08/05/2026, Expires 08/05/2028
- Basic Life support Certification, American Heart Association - Issued 08/20/2025
- CNA - Certified Nurse Assistant - Issued 01/26/2026, Expires 01/31/2027
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Supervisor
Menchie's Frozen Yogurt
07.2025 - 08.2026Read More
Colorado Mesa University
Bachelor of Science from Nursing Practice
Read More
North High School
High School Diploma
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