Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikyia Vaughn

Inkster,MI

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Hairstylist

Drybar Hair Salon
Birmingham, MI
05.2025 - Current
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Assisted other stylists with busy periods in the salon.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Upsold additional services when appropriate to increase sales volume.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Created updos for special occasions like weddings or proms.
  • Organized scheduling of appointments throughout the day.
  • Greeted customers, answered phones and booked appointments.
  • Participated in team discussions regarding marketing strategies for the salon.

Hairstylist

JCPenney Salon
Westland, MI
11.2022 - 05.2024
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Assisted other stylists with busy periods in the salon.
  • Managed cash register transactions during checkout process.
  • Performed chemical treatments such as perms and relaxers.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Upsold additional services when appropriate to increase sales volume.
  • Provided consultations to clients about their desired hairstyle and hair care needs.

Cabin Cleaner

G2 Secured Staff
Romulus, MI
07.2022 - 05.2024
  • Reported any damages or repairs needed to supervisor immediately.
  • Conducted regular inspections of cabin furnishings to identify any necessary repairs or replacements.
  • Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
  • Inspected cabin facilities daily to ensure they met quality standards.
  • Transported dirty linen from cabins to laundry facility for cleaning.
  • Vacuumed carpets and upholstered furniture in the cabins.

Masker

Ground Effects Inc.
Sterling Heights, MI
08.2018 - 06.2020
  • Cleaned and maintained work area, including equipment and tools.
  • Followed safety protocols at all times while working around hazardous materials used in the manufacturing process.
  • Collaborated with other team members on special projects related to mask making processes.
  • Trained new employees on how to use machinery safely and effectively while constructing masks.
  • Monitored the quality control process throughout the entire production cycle to ensure that all products met industry standards.

Call Center Representative

PSCU
Allen Park, MI
12.2014 - 07.2017
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Assisted customers with navigating the company's website to locate desired information or items for purchase.
  • Maintained accurate records of customer interactions for future reference.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.
  • Maintained accurate records of all financial transactions.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.

Cashier, Courtesy Clerk, Bakery Clerk, Stock

Kroger
Detroit, MI
07.2007 - 12.2013
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Cosmetology - Cosmetology

Dorsey School of Beauty
Taylor, MI
11-2022

High School Diploma -

Lincoln High School
Warren, MI
06-2012

Skills

  • Hair cutting
  • Coloring techniques
  • Chemical treatments
  • Updo styling
  • Client consultations
  • Appointment scheduling
  • Customer service
  • Cash register operations
  • Time management
  • Attention to detail
  • Problem solving
  • Styling advice
  • Cosmetology
  • Data entry
  • Information retrieval
  • Record keeping
  • Call handling
  • Verbal and written communication

Timeline

Hairstylist

Drybar Hair Salon
05.2025 - Current

Hairstylist

JCPenney Salon
11.2022 - 05.2024

Cabin Cleaner

G2 Secured Staff
07.2022 - 05.2024

Masker

Ground Effects Inc.
08.2018 - 06.2020

Call Center Representative

PSCU
12.2014 - 07.2017

Cashier, Courtesy Clerk, Bakery Clerk, Stock

Kroger
07.2007 - 12.2013

Cosmetology - Cosmetology

Dorsey School of Beauty

High School Diploma -

Lincoln High School

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