Nil Majmundar
Glastonbury
Summary
Experienced with team leadership, project management, and strategic planning. Utilizes advanced communication skills to align team efforts with organizational objectives. Track record of driving successful project outcomes through effective collaboration and adaptive problem-solving. Knowledge of various procedures, processes, and policies within the organization. Ability to improve customer retention through increased communication. Skilled at learning new concepts and procedures quickly while working well under pressure.
Overview
14
14
years of professional experience
Work History
Sr. Warranty Analyst, Lead
Pratt & Whitney
08.2019 - Current
- Responsible for all CS&IS F135 Program management activity
- Support Quality and Engineering investigations, process engine hardware for repair, track hardware within SAP, monitor status of each claim and report data to Program Office
- Manage Contractual and technical validation for F135 and F100 warranty claims.
- Providing exhibit disposition instructions to the customer
- Issuing work authorizations/service purchase orders to P&W module centers and vendors
- Administrating the domestic and international shipping of exhibits and replacement or repaired parts
- Financial cost monitoring and implementation of corrective actions to avoid costs overruns
- Administration of Export and ITAR compliance and controls
- Implemented a system for tracking open claims more effectively, thereby reducing backlog and Reducing warranty claim processing time
- Optimized inventory management, minimizing waste and reducing costs.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Devised and implemented processes and procedures to streamline operations.
- Developed and Created over 25 work step instructions, Standard Work and other training materials for staff on warranty policies and procedures, improving overall team knowledge and performance.
- Implemented and assisted CS&IS with new training programs for Employee development, leading to higher employee retention rates and better overall performance.
- Assisted in interviewing and recruitment activities of potential candidates to build team of top performers.
Project Engineer II
MTU Aero Engines NA
05.2017 - 08.2019
- Understanding and the use of appropriate methods, tools and applications
- Utilizing of experience and knowledge to demonstrate an analytical and systematic approach to solving problems
- Professionally represented the company as a team member during customer meetings
- Capability to plan, schedule and monitor deliverables to meet time and quality targets
- Contributed to group/department efforts by accomplishing other duties and responsibilities.
- Strong sense of urgency to take timely actions in the best interest of the team and organization
- Ability to work independently on smaller scope projects
- Understanding and working knowledge of executing the Class 1 Engineering Change process
- Knowledge of Pratt & Whitney Teamcenter and ESW system
- Capable of performing Project Management duties and meeting task deliverables
- Assisting fellow co-workers with Pratt & Whitney Guidelines and Standard Work.
- Communicate, prepare, distribute, and follow up on open action items to owners for timely review and closures.
- Assisting fellow co-workers with SAP related concerns and tasks
- Ordering hardware- Submitting material requests using SAP and coordinating the procurement teams to fulfill the requirements.
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
- Determined and scheduled priorities as required to progress engineering work.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Coordinated cross-functional teams, fostering collaboration to achieve project goals.
Team Lead & Senior Project Engineer - (Industrial Management)
Quest Global Services - N.A, Inc.
01.2012 - 05.2017
- Lead a team of cross-discipline capable project engineers and execute project-specific Organizational tasks in support of a number of customer projects
- Manage multiple projects while adhering to cost and schedule targets
- Capability to form, guide, mentor and coach a project team of various disciplines
- Perform project management organizational tasks including Global Project Framework
- Present technical material to company and customer management teams
- Maintain exceptional working relationship with Pratt & Whitney and Quest employees
- Manage multiple engine program shortage reports in SAP to maintain engine build schedule
- Assisting fellow employees with Pratt & Whitney Guidelines and Standard Work
- Manage hardware requirements for developmental programs within the aerospace industry using key functions
- Ordering hardware- Submitting material requests using SAP and coordinating the procurement teams to fulfill the requirements
- Tracking Inventory/LOB- maintain status and tracking databases for hardware movements
- Contact buyers and CIPT to verify delivery schedule of hardware and materials required for engine builds
- Ensure on time reporting of status reports and deliverables for our team
- Reporting project status, critical hardware, and schedule risks with the Pratt & Whitney and Quest teams
- Initiate hardware moves and gain export approval for international customers
- Communicate, prepare, distribute, and follow up on open action items to owners for timely review and closures
- Assist in felicitating non-conforming parts between vendors, quality, and engineering in order to identify and resolve non-conformances
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
Designer/Drafter
Hydromer Inc.
08.2011 - 10.2011
- Designing and drafting of parts in multiple views and assemblies for medical coating applications
- Responsible for building CAD drawings and models of various tools, parts, and machines using methods of reverse engineering
- Transferring prints into AutoCad and Solidworks files and maintain files for parts and machine drawings
- Prepared plans, designs, coordinated with engineering, bid and estimate proposals for new projects
- Created technical documentation/manuals for operations, maintenance, calibration, validation, installation, and quality procedures
- Obtained approval of concepts by submitting rough drafts to management.
- Created sketches and technical drawings to present design concepts.
Education
MBA -
Southern New Hampshire University
Hooksett, NH11-2025
Certificate - AutoCAD 2011 Fundamentals-AutoCAD 2011 Advanced; 2D&3D drafting, Soildworks 2009
CDM Institute
Woodbridge, NJ06.2011
Bachelor of Science - Mechanical Engineering Technology
New Jersey Institute of Technology
Newark, NJ12.2010
Skills
- Customer relations
- Expert problem solving
- Continuous improvement
- Self motivation
- Teamwork and collaboration
- Multitasking Abilities
- Expert in MS Office Tools, SAP, other databases
- Time management
- Staff training and development
- Documentation and reporting
- Data analysis
- Effective communication
- Proficient in Team Center, other various tools, and databases
Timeline
Sr. Warranty Analyst, Lead
Pratt & Whitney
08.2019 - Current
Project Engineer II
MTU Aero Engines NA
05.2017 - 08.2019
Team Lead & Senior Project Engineer - (Industrial Management)
Quest Global Services - N.A, Inc.
01.2012 - 05.2017
Designer/Drafter
Hydromer Inc.
08.2011 - 10.2011
Certificate - AutoCAD 2011 Fundamentals-AutoCAD 2011 Advanced; 2D&3D drafting, Soildworks 2009
CDM Institute
Bachelor of Science - Mechanical Engineering Technology
New Jersey Institute of Technology
MBA -
Southern New Hampshire University
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