Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Projects And Hands On Experience
Languages
References
Timeline
Generic

NIL MARTINEZ FLORIA

Saint James,NY

Summary

Dynamic professional specializing in customer service and team leadership, with proven expertise in cybersecurity and risk assessment. Demonstrated success in developing a food waste tracking system that enhanced operational efficiency. Possesses strong problem-solving skills and excels in high-pressure environments while maintaining exceptional service standards. Aiming to leverage a Bachelor of Science in Cybersecurity & Information Assurance through an internship focused on network security and threat mitigation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Del Fuego
Saint James, New York
07.2024 - Current
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared drinks according to standard recipes.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided excellent customer service to ensure satisfaction.
  • Set up and update Toast POS for the restaurant and troubleshoot POS issues

Mentor / Shift Lead

Chick-fil-A
Saint James, USA
07.2022 - Current
  • Led and mentored teams to improve operational efficiency and customer service
  • Troubleshot and repaired kitchen equipment (fryers, fridges, dishwashers, ice cream machines)
  • Developed a food waste tracking system, improving inventory control
  • Managed high-pressure situations with strong communication and problem-solving skills

Sound Engineer & Event Volunteer

Grace Church
Saint James, USA
  • Set up and managed audio systems for live and streamed events
  • Assisted with organizing and leading youth activities and cybersecurity awareness games

Education

Bachelor of Science - Cybersecurity & Information Assurance

Western Governors University (WGU)
Salt Lake City, UT
03.2025

Hofstra University
Hempstead, NY

Skills

  • Cybersecurity
  • Risk Assessment
  • Basic Penetration Testing
  • Security Policies
  • TCP/IP
  • Attention to detail
  • Wi-Fi Security
  • Network Troubleshooting
  • Windows
  • Linux (Basic Administration)
  • Wireshark
  • Kali Linux
  • Nmap
  • Metasploit
  • Bugcrowd (Beginner-level Vulnerability Research)
  • Basic Python
  • Bash
  • Problem-solving
  • Leadership
  • Teamwork
  • Adaptability

Certification

  • CompTIA A+, In Progress
  • CompTIA Network+, Upcoming
  • IT Operations Specialist, CompTIA Stackable Cert
  • Secure Infrastructure Specialist, CompTIA Stackable Cert
  • Linux Essentials, LPI

References

Upon Request

Volunteer Experience

Sound Engineer & Event Volunteer, Grace Church, Saint James, NY, Set up and managed audio systems for live and streamed events, Assisted with organizing and leading youth activities and cybersecurity awareness games

Projects And Hands On Experience

  • Bug Bounty Hunting, Participating in vulnerability research on HackerOne and Bugcrowd, identifying security flaws.
  • Home Lab, Set up virtualized environments for cybersecurity testing (VMware, Kali Linux, Windows Server).
  • Cybersecurity Challenges, Competed in Capture The Flag (CTF) challenges to practice ethical hacking techniques.

Languages

Spanish
Native/ Bilingual
Catalan
Native/ Bilingual
French
Limited

References

References available upon request.

Timeline

Server

Del Fuego
07.2024 - Current

Mentor / Shift Lead

Chick-fil-A
07.2022 - Current

Sound Engineer & Event Volunteer

Grace Church

Bachelor of Science - Cybersecurity & Information Assurance

Western Governors University (WGU)

Hofstra University

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NIL MARTINEZ FLORIA