Nilaja Moore
Milwaukee,WI
Summary
Competent Phlebotomy Technician with 7 years of experience working in high-volume, fast-paced hospital and clinic settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
St Camillus Home Care Agency
09.2023 - Current
- Upheld strict confidentiality standards regarding sensitive patient information in accordance with HIPAA regulations.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
- Contributed to positive healthcare outcomes by closely monitoring vital signs and reporting any abnormalities promptly.
- Increased family satisfaction through regular updates on their loved one''s progress and involvement in decision-making processes.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Phlebotomist
Froedtert Health
11.2022 - Current
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Phlebotomist
BloodCenter of Wisconsin
02.2021 - 11.2022
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomist
St Joeseph Hospital
02.2020 - 04.2022
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Participated in quality assurance and competency assessment initiatives.
- Assisted in training and onboarding new phlebotomists.
- Reviewed and processed requisitions for laboratory tests.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
Pharmacy Technician
Walgreen's Pharmacy
09.2019 - 04.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
CNA, Float Pool
Horizon Home Healthcare LLC
03.2019 - 02.2020
- Improved patient safety by performing regular room checks to ensure a clean, hazard-free environment was maintained at all times.
- Reduced fall incidents by regularly monitoring patients'' movements and implementing appropriate interventions.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
- Supported patients'' mobility by safely transferring them to and from beds, wheelchairs, or other equipment.
- Supported continuity of care by effectively communicating patient updates during shift handoffs with fellow CNAs and nursing staff members.
- Assisted nurses with wound care procedures to ensure proper healing and infection control measures were followed.
Education
High School Diploma -
James Madison Academy
Milwaukee, WI05-2013
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Bathing assistance
- Collecting vital signs
Accomplishments
- Improved blood collection process by preparing supplies to match patient load.
- Won "Best Employee of the month " award in 2023 and 2024.
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- First Aid Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Certified Nursing Assistant
St Camillus Home Care Agency
09.2023 - Current
Phlebotomist
Froedtert Health
11.2022 - Current
Phlebotomist
BloodCenter of Wisconsin
02.2021 - 11.2022
Phlebotomist
St Joeseph Hospital
02.2020 - 04.2022
Pharmacy Technician
Walgreen's Pharmacy
09.2019 - 04.2021
CNA, Float Pool
Horizon Home Healthcare LLC
03.2019 - 02.2020
- First Aid Certification - American Red Cross or American Heart Association.
- First Aid Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
High School Diploma -
James Madison Academy
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