Nilam Patel
Summary
Over 5+ years of Recruiting and HR experience. Highly motivated and positive individual with great organizational and communication skills. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Classification and Compensation Specialist
South Dakota Board Of Regents
01.2024 - Current
- Improved employee satisfaction by developing and implementing competitive compensation programs.
- Ensured compliance with federal and state wage laws by regularly reviewing and updating compensation policies.
- Evaluated job positions within the organization to ensure consistent and equitable pay structures across all departments.
- Conducted annual salary reviews to maintain competitiveness in the market and retain top performers within the organization.
- Reviewed existing classifications for consistency with current regulations, updating as necessary to maintain compliance standards.
- Processed classification requests and consulted with employees, managers and appointing authorities.
- Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
Volunteer Coordinator
Avera St. Mary's Hospital
09.2023 - Current
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Coordinated and implemented special events for volunteer service appreciation.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Created volunteer handbook to provide information on volunteer roles, responsibilities and expectations.
- Developed volunteer policies and procedures, codes of conduct, and volunteer standards.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Travel Nurse Recruiter
HealthTrust Workforce Solutions
05.2022 - 08.2023
- Communicates with the Hospital Account Manager and traveler regarding traveler availability, open positions and assignment changes
- Ensures that schedule availability of all active travelers is updated and documentation is entered into system to make sure all travelers are interviewed quickly
- Collaborates with other departments (Housing, QA…) to ensure that the travel employee begins assignment on time
- Keeps Housing Department informed of all assignment changes
- Ensures that travel staff is compliant prior to placement
- Maintain accuracy of traveler information in the Travel Module
- Responsible for developing a growing pipeline of potential travel candidates by utilizing a variety of recruiting sources effectively
- Generate and actively recruit referrals from current and former nurses
- Maintain consistent contact with travelers while on assignment to keep customer service levels high by troubleshooting, counseling and problem solving when necessary
- Maintain and retain travelers through weekly quality control calls and career path communication to ensure continued satisfaction and retention
- Communicate with Director of Travel on any issues that arise with a travel candidate while on assignment that could lead to the cancelling of the assignment
- Consistently meet or exceed established goals both individually and departmentally
- Participate in communicating with other recruiters in the Recruitment Department suggestions on sales strategies, recruiting strategies and methods that will achieve order fill goals
- Fully articulates and adheres to requirements of each facility
Staffing Specialist
HealthTrust Workforce Solutions
09.2022 - 05.2023
- The Staffing Specialist is responsible for staffing activities, collaboration with the HCA facilities
management staff, planning, communicating and implementing disciplinary action plans in collaboration
with Leadership, while managing resources and minimizing costs, and promoting teamwork. - Improved office efficiency by effectively managing internal communications and correspondence.
- Serves as Liaison between staff, vendors and facilities to meets minimum staffing requirements within
established parameters at booking. - Participates in special projects as needed and performs other duties as assigned.
- Assigned "First 5" Project which includes contacting all new candidates that have been hired after orientation and calling them to set up First shift and orientations shifts.
- Checking to ensure candidate has access to all facilities for the market and has received ID badge in a timely manner
- Coordination of daily staffing with all designated facilities by effectively anticipating and scheduling
needs with the facilities Staffing Coordinator, Nurse Managers and Nursing Supervisors. - Monitor Staffing Inbox and monitor phone calls
- Making a minimum of 60 outbound calls daily which include taking out one hour of the day and calling candidates for availability
- Responsibilities for contacting facilities regarding progress toward filling outstanding needs.
Lead Technical Recruiter/HR Assistant (Remote)
Aamazing IT
03.2021 - 09.2022
- Onboarded new hires and set up training
- Working with BMW and Merck Pharmaceutical as clients and staffing candidates for them
- Worked on 70 requisitions at a time
- Managed a small team of 3 recruiters
- Interviewed candidates using different interview methods and approaches.
- Wrote and posted technical job descriptions
- Posted jobs on Indeed, Zip Recruiter, and LinkedIn
- Used ATS system called JobDiva and Sterling as background check system
- Onboarded new hires and set up training.
- Sourced and selected applicants for technical positions within company.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
Human Resources Assistant
Allcaregivers INC
05.2021 - 02.2022
- Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Collaborated with Community Outreach Coordinators to determine department's short and long-term hiring needs.
- Interviewed, hired and mentored new personnel and oversaw all staffing operations.
- Completed human resource operational requirements by scheduling and assigning employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Assisted with on-boarding process of 10 new hires
Office Manager
Lexington ENT&Allergy
08.2020 - 08.2021
- Managing Hearing Center connected to ENT & Allergy practice.
- Used computer programs such as EPIC and registration systems to schedule patients for routine and complex procedures.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Saw and managed 30-40 patients a day with 3 Audiologist a day..
- Responded to correspondence from insurance companies to verify patient's coverage.
- Called patients to set up appointments based off on referrals received from other practices near the area or from other states.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Checked patient data including insurance, demographic and health history to keep information current.
- Completed skilled administrative work to support all office staff and operational requirements.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Bachelor of Science - Public Health
Coastal Carolina University
Conway, SC08.2020
High School Diploma -
Orangeburg Wilkinson High School
Orangeburg, SC06.2015
Skills
- JobDiva
- WorkForce
- Outlook
- Staffing
- Sterling
- EMS EPIC
- Indeed
- Zip Recruiter
- Agile portal
- In-Person and Telephone Interviewing
- Insurance authorization
- Referrals
- Patient Care
- Employee Relations
- Employee Recruitment
- Payroll Processing
- Home Health Care
- Drug Testing
Timeline
Classification and Compensation Specialist
South Dakota Board Of Regents
01.2024 - Current
Volunteer Coordinator
Avera St. Mary's Hospital
09.2023 - Current
Staffing Specialist
HealthTrust Workforce Solutions
09.2022 - 05.2023
Travel Nurse Recruiter
HealthTrust Workforce Solutions
05.2022 - 08.2023
Human Resources Assistant
Allcaregivers INC
05.2021 - 02.2022
Lead Technical Recruiter/HR Assistant (Remote)
Aamazing IT
03.2021 - 09.2022
Office Manager
Lexington ENT&Allergy
08.2020 - 08.2021
Bachelor of Science - Public Health
Coastal Carolina University
High School Diploma -
Orangeburg Wilkinson High School
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