Summary
Overview
Work History
Education
Skills
Languages
My skills
Timeline
Generic

Nilam Pokhrel

Hayward,CA

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

9
9
years of professional experience
2012
2012
years of post-secondary education

Work History

Team Leader

Walmart
San Leandro, California
11.2018 - Current
  • Coordinated team activities to maintain high service standards in store operations.
  • Trained new staff on company policies and customer service protocols.
  • Managed inventory processes to ensure product availability and organization.

Food Service Worker

SUBWAY®Restaurants
Oakland, California
01.2018 - Current
  • Trained new employees on food safety standards and operational procedures.
  • Assisted customers with menu selections and addressed dietary concerns effectively.
  • Maintained cleanliness and organization of food preparation areas throughout shifts.
  • Operated point-of-sale system to process customer transactions efficiently.
  • Prepared fresh ingredients daily for sandwich assembly and customer orders.
  • Ensured compliance with health regulations during food handling and storage practices.
  • Collaborated with team members to streamline workflow during peak hours of service.

Warehouse Worker

Employer
Hayward, California
10.2016 - 08.2018
  • Operated forklifts to safely move products within the warehouse.
  • Loaded and unloaded shipments accurately and efficiently.
  • Maintained inventory accuracy through regular stock checks.
  • Followed safety protocols to ensure a secure working environment.

Education

Namuna
Kathamndu, Nepal

Skills

  • Team management
  • Inventory control
  • Customer service
  • Staff training
  • Task delegation
  • Leading team meetings
  • Safety
  • Work planning
  • Cash handling
  • Leadership
  • Employee training
  • Teamwork and collaboration
  • Daily workflow improvement

Languages

English
Professional
Hindi
Professional
Nepali
Beginner

My skills

I’m a hard worker and quick learner.

I have been working retail store ,so I have good costumer service.I am a team lead. I always have 22,23 associates under my name. I can handle them, and communicated with them. I always make plan before I have a meeting with them.

Timeline

Team Leader

Walmart
11.2018 - Current

Food Service Worker

SUBWAY®Restaurants
01.2018 - Current

Warehouse Worker

Employer
10.2016 - 08.2018

Namuna

Similar Profiles

CREATE PROFILE