Nilda Goy
Williams,AZ
Summary
Proven Certified Nursing Assistant and Pharmacy Technician with a track record of enhancing patient care and customer satisfaction at Flagstaff Medical Center, NAH. Skilled in health and safety compliance and offering exceptional teamwork capabilities. Improved patient care quality through diligent monitoring and effective communication, contributing to a safer, more efficient healthcare environment.
Diligent Care Techinician with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
Work History
Housekeeper
Kampgrounds Enterprises Inc
04.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Sorted, laundered and put away various laundry items.
Certified Pharmacy Technician
Rite Aid
03.2011 - 05.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Collected co-payments or full payments from customers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Certified Nursing Assistant
Flagstaff Medical Center, NAH
06.2007 - 02.2009
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
Certified Nursing Assistant
Mayo Hospital
04.1999 - 12.2006
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Built rapport with patients and families, providing emotional support during difficult times.
- Delivered high-quality care to Cardiac patients in hospital facility.
Education
No Degree - Biology
Northern Arizona University
Flagstaff, AZNo Degree - Nursing
Coconino Community College
Flagstaff, AZ05-1996
High School Diploma -
Tuba City High School
Tuba City, AZ05-1989
Skills
- Teamwork
- Customer service
- Health and safety compliance
- Excellent oral and written communication
- FLUENT IN Navajo
- Quality assurance
- Safety protocols
- Safe cleaning with chemicals
- Professional and courteous
- Team support and collaboration
Timeline
Housekeeper
Kampgrounds Enterprises Inc
04.2021 - Current
Certified Pharmacy Technician
Rite Aid
03.2011 - 05.2013
Certified Nursing Assistant
Flagstaff Medical Center, NAH
06.2007 - 02.2009
Certified Nursing Assistant
Mayo Hospital
04.1999 - 12.2006
No Degree - Biology
Northern Arizona University
No Degree - Nursing
Coconino Community College
High School Diploma -
Tuba City High School
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