Nilda Goy
Williams,AZ
Summary
Results-driven professional with extensive experience at Mayo Clinic Hospital, excelling in patient care and safety. Demonstrated strong attention to detail and effective communication skills while adhering to HIPAA compliance. Proven ability to manage time efficiently and collaborate with healthcare teams to enhance patient outcomes and maintain high standards of care.
Overview
26
26
years of professional experience
Work History
Campground Housekeeper
KOA - Grand Canyon
Williams, AZ
04.2021 - 06.2025
- Prioritized and organized tasks to efficiently accomplish service goals.
- Answered questions from customers regarding local attractions and nearby amenities.
- Provided general maintenance of facilities, such as cleaning bathrooms, setting up kabins for arrivals and cleanind departures.
- Stocked supplies in restrooms and recreation areas when needed.
- Checked vehicles entering the facility for valid parking passes prior to allowing access.
- Adhered to all safety guidelines while performing duties around the property.
- Explained and enforced park rules and adhered to fire and safety guidelines and procedures.
Certified Pharmacy Technician
Rite Aid
Prince Frederick, MD
03.2011 - 05.2013
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Verified accuracy of patient information on prescription orders.
- Entered patient profile information into computer systems accurately and completely.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications. Efficiently operated the cash register to accept payments from customers.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Certified Nursing Assistant
Flagstaff Medical Center, NAH
Flagstaff, AZ
06.2007 - 02.2009
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported changes in patients for any changes in their physical or mental condition.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Participated in educational programs related to nursing assistant skills development.
Certified Nursing Assistant
Mayo Clinic Hospital
Phoenix, AZ
04.1999 - 12.2006
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted and facilitated patients with activities of daily living, such as bathing, grooming, dressing, and ambulation.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support to patients and families during difficult times.
- Observed and reported unusual symptoms and changes in patients' physical or mental condition.
- Participated in educational programs related to nursing assistant skills development.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Education
Pharmacy Technician
College of Southern Maryland
La Plata, MD12-2010
Nursing Assistant
Coconino Community College
Flagstaff, AZ05-1996
Skills
- Time management
- Attention to detail
- Health and safety protocols
- Effective communication
- Patient care and safety
- Healthcare ethics
- Teamwork and collaboration
- HIPAA compliance
- Patient confidentiality
Timeline
Campground Housekeeper
KOA - Grand Canyon
04.2021 - 06.2025
Certified Pharmacy Technician
Rite Aid
03.2011 - 05.2013
Certified Nursing Assistant
Flagstaff Medical Center, NAH
06.2007 - 02.2009
Certified Nursing Assistant
Mayo Clinic Hospital
04.1999 - 12.2006
Pharmacy Technician
College of Southern Maryland
Nursing Assistant
Coconino Community College
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