Nilda Reyes, MBA, SHRM-CP
Human Resources
Springfield,MA
Summary
Experienced HR Generalist with a diverse skill set spanning multiple areas. Track record of achieving operational efficiency and process optimization highlights the ability to streamline functions. Proficient in problem-solving and consistently contributes to effective team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR & Safety Generalist
Tricab USA, Inc.
11.2024 - 03.2025
- Spearheaded full-spectrum HR functions for 50 employees, overseeing employee relations, recruitment, performance management, and retention strategies
- Developed and implemented workplace safety programs, ensuring compliance with OSHA regulations and fostering a safety-first culture
- Served as the sole HR contact, providing expert guidance on policies, benefits, conflict resolution, and general employee support
- Led recruitment efforts, screening, interviewing, and onboarding new employees, ensuring seamless integration into the company
- Ensured HR compliance with all federal, state, and local employment laws by updating the employee handbook, revising policies, and maintaining thorough documentation
- Administered benefits programs, including health, retirement, and wellness plans, to enhance employee well-being and satisfaction
HR Generalist
The Center for Children with Special Needs, LLC
11.2023 - 09.2024
- Optimizing HR functions to align people’s practices with business strategy, supporting sustainable growth
- Identifying and implementing process improvements to streamline HR operations and increase overall effectiveness
- Leading strategic HR initiatives that align with organizational goals to drive success
- Managing recruitment efforts to attract top talent and meet staffing requirements
- Overseeing employee relations, addressing concerns, and ensuring a harmonious workplace environment
- Managing HR functions including onbording, performance reviews, unemployment claims, and terminations, ensuring positive employer-employee relationships
HR Manager
CAIA Association
11.2021 - 08.2023
- Implemented a comprehensive onboarding program, improving employee retention by 25% within 6 months
- Managed the successful upgrade of payroll software, ensuring minimal disruption and clear communication with team members
- Led recruitment efforts, filling 25 full-time, part-time, internship, and temporary positions
- Restructured the internship program to provide a valuable learning experience and expand CAIA's talent pool
- Spearheaded diversity, equity, and inclusion initiatives, enhancing cultural awareness and promoting inclusion through training programs
- Designed and streamlined the accommodation request process, ensuring ADA compliance and a positive employee experience
- Revamped the performance review process, updated templates, and provided training on practical goal setting and feedback
- Ensured compliance with ADA, FMLA, and EEOC regulations and managed the 401(k)-benefit plan to reduce risk and liability
Office Manager
CAIA Association
11.2021 - 08.2023
- Managed office operations and payroll processing for 44 employees
- Led employee engagement activities, enhancing company culture and boosting morale and retention through five in-person and three virtual events
- Streamlined the onboarding process by implementing an electronic onboarding system, reducing onboarding time by 50%
HR Assistant (Temp Contract)
Robert Half Staffing - CAIA Association
09.2021 - 11.2021
- Supported the COO in operations, legal, and HR functions, providing valuable administrative and HR assistance
Benefits Counseling, CWIP
New England Business Associates
08.2018 - 09.2021
- Led the Benefits Counseling department, assisting 100 clients with benefits counseling and 50 with job search support, including resume writing and interview preparation
Executive Assistant
American River Nutrition, Inc
08.2012 - 02.2018
- Managed office operations and liaised between the CEO and employees, addressing HR-related issues and ensuring policy compliance
- Led recruitment efforts, including posting job listings, scheduling interviews, and overseeing the hiring process
- Managed staff PTO tracking, ensuring compliance with company policies
Education
Master of Science - Human Resource Management
Johnson & Wales University
03.2025
Master of Business Administration -
Walden University
05.2021
Bachelor of Science - Cybersecurity
Bay Path University
05.2018
Associate of Arts - Science
Holyoke Community College
Skills
- Organizational Culture & Development
- Diversity, Equity & Inclusion (DEI)
- HRIS & ATS Management
- Employee Relations
- Workplace Investigations
- Full Cycle Recruitment
- Audits
- I-9 Compliance
- Regulatory Compliance Expertise
- ADA, Accommodations & FMLA
- Payroll & Benefits Administration
- HR Process Optimization
- Microsoft Office Proficiency
- ADP Workforce Management
- ADP Time & Attendance
- OSHA Compliance & Reporting
Websites
Certification
SHRM-CP, Society for Human Resource Management Certified Professional
Affiliations
- SHRM Member
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR & Safety Generalist
Tricab USA, Inc.
11.2024 - 03.2025
HR Generalist
The Center for Children with Special Needs, LLC
11.2023 - 09.2024
HR Manager
CAIA Association
11.2021 - 08.2023
Office Manager
CAIA Association
11.2021 - 08.2023
HR Assistant (Temp Contract)
Robert Half Staffing - CAIA Association
09.2021 - 11.2021
Benefits Counseling, CWIP
New England Business Associates
08.2018 - 09.2021
Executive Assistant
American River Nutrition, Inc
08.2012 - 02.2018
Master of Business Administration -
Walden University
Bachelor of Science - Cybersecurity
Bay Path University
Master of Science - Human Resource Management
Johnson & Wales University
Associate of Arts - Science
Holyoke Community College
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