Nilda Reyes, MBA, SHRM-CP
Human Resources
Springfield,MA
Summary
Experienced HR Generalist with a diverse skill set spanning multiple areas. Track record of achieving operational efficiency and process optimization highlights the ability to streamline functions. Proficient in problem-solving and consistently contributes to effective team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR & Safety Generalist
Tricab USA, Inc.
Worcester
11.2024 - 03.2025
- Spearheaded full-spectrum HR functions for 50 employees, overseeing employee relations, recruitment, performance management, and retention strategies
- Developed and implemented workplace safety programs, ensuring compliance with OSHA regulations and fostering a safety-first culture
- Served as the sole HR contact, providing expert guidance on policies, benefits, conflict resolution, and general employee support
- Led recruitment efforts, screening, interviewing, and onboarding new employees, ensuring seamless integration into the company
- Ensured HR compliance with all federal, state, and local employment laws by updating the employee handbook, revising policies, and maintaining thorough documentation
- Administered benefits programs, including health, retirement, and wellness plans, to enhance employee well-being and satisfaction
HR Generalist
The Center for Children with Special Needs, LLC
Glastonbury
11.2023 - 09.2024
- Optimizing HR functions to align people’s practices with business strategy, supporting sustainable growth
- Identifying and implementing process improvements to streamline HR operations and increase overall effectiveness
- Leading strategic HR initiatives that align with organizational goals to drive success
- Managing recruitment efforts to attract top talent and meet staffing requirements
- Overseeing employee relations, addressing concerns, and ensuring a harmonious workplace environment
- Managing HR functions including onbording, performance reviews, unemployment claims, and terminations, ensuring positive employer-employee relationships
HR Manager
CAIA Association
Amherst
11.2021 - 08.2023
- Implemented a comprehensive onboarding program, improving employee retention by 25% within 6 months
- Managed the successful upgrade of payroll software, ensuring minimal disruption and clear communication with team members
- Led recruitment efforts, filling 25 full-time, part-time, internship, and temporary positions
- Restructured the internship program to provide a valuable learning experience and expand CAIA's talent pool
- Spearheaded diversity, equity, and inclusion initiatives, enhancing cultural awareness and promoting inclusion through training programs
- Designed and streamlined the accommodation request process, ensuring ADA compliance and a positive employee experience
- Revamped the performance review process, updated templates, and provided training on practical goal setting and feedback
- Ensured compliance with ADA, FMLA, and EEOC regulations and managed the 401(k)-benefit plan to reduce risk and liability
Office Manager
CAIA Association
Amherst
11.2021 - 08.2023
- Managed office operations and payroll processing for 44 employees
- Led employee engagement activities, enhancing company culture and boosting morale and retention through five in-person and three virtual events
- Streamlined the onboarding process by implementing an electronic onboarding system, reducing onboarding time by 50%
HR Assistant (Temp Contract)
Robert Half Staffing - CAIA Association
Amherst
09.2021 - 11.2021
- Supported the COO in operations, legal, and HR functions, providing valuable administrative and HR assistance
Benefits Counseling, CWIP
New England Business Associates
Springfield
08.2018 - 09.2021
- Led the Benefits Counseling department, assisting 100 clients with benefits counseling and 50 with job search support, including resume writing and interview preparation
Executive Assistant
American River Nutrition, Inc
Hadley
08.2012 - 02.2018
- Managed office operations and liaised between the CEO and employees, addressing HR-related issues and ensuring policy compliance
- Led recruitment efforts, including posting job listings, scheduling interviews, and overseeing the hiring process
- Managed staff PTO tracking, ensuring compliance with company policies
Education
Master of Science - Human Resource Management
Johnson & Wales University
03.2025
Master of Business Administration -
Walden University
05.2021
Bachelor of Science - Cybersecurity
Bay Path University
05.2018
Associate of Arts - Science
Holyoke Community College
Skills
- Organizational Culture & Development
- Diversity, Equity & Inclusion (DEI)
- HRIS & ATS Management
- Employee Relations
- Workplace Investigations
- Full Cycle Recruitment
- Audits
- I-9 Compliance
- Regulatory Compliance Expertise
- ADA, Accommodations & FMLA
- Payroll & Benefits Administration
- HR Process Optimization
- Microsoft Office Proficiency
- ADP Workforce Management
- ADP Time & Attendance
- OSHA Compliance & Reporting
Websites
Certification
SHRM-CP, Society for Human Resource Management Certified Professional
Affiliations
- SHRM Member
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR & Safety Generalist
Tricab USA, Inc.
11.2024 - 03.2025
HR Generalist
The Center for Children with Special Needs, LLC
11.2023 - 09.2024
HR Manager
CAIA Association
11.2021 - 08.2023
Office Manager
CAIA Association
11.2021 - 08.2023
HR Assistant (Temp Contract)
Robert Half Staffing - CAIA Association
09.2021 - 11.2021
Benefits Counseling, CWIP
New England Business Associates
08.2018 - 09.2021
Executive Assistant
American River Nutrition, Inc
08.2012 - 02.2018
Master of Business Administration -
Walden University
Bachelor of Science - Cybersecurity
Bay Path University
Master of Science - Human Resource Management
Johnson & Wales University
Associate of Arts - Science
Holyoke Community College