Nilda Rivera
Ruskin
Summary
Expert in customer services with management experience and exceptional people skills. Work well with staff, families and kids focused in different styles,cultures and approaches and bringing 10 years of experience. Responsible with excellent communication skills. Bilingual.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Machine Operator
Siemens Energy
06.2023 - Current
- Enhanced team dynamics by maintaining open communication lines with colleagues.
- Boosted overall productivity by effectively troubleshooting and resolving mechanical issues in a timely manner.
- Enhanced production efficiency by maintaining and operating industrial machinery according to specifications.
- Maintained organized work area by cleaning and removing hazards.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Followed detailed instructions to operate machines with accuracy
- Configured molds using hangers for processing.
Machine Operator
Advanced Airfoil Components
01.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Set up and ran machinery to produce exceptional products for industrial needs.
Walmart Neighborhood Market
5 2016 - 2 2018
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Monitored multiple databases to keep track of all company inventory.
Customer Service Associate
Walmart Supercenter
10 2007 - 8 2015
- Recommended and helped customers select merchandise based on their needs.
- Successfully interacted with customers and retail buyers to expedite orders.
- Excelled in exceeding daily credit card application goals.
- Marked clearance products with updated price tags.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Organized the store by returning all merchandise to its proper place.
- Communicated all merchandise needs or issues to appropriate supervisors.
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Managed cash stock and inventory balances accurately.
- Recommended, selected and helped locate merchandise based on customer needs and desires.
- Offered exceptional customer service to differentiate and promote the company brand.
- Kept the showroom clean and maintained neat, orderly product displays.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Assisted customers in finding out-of-stock items.
- Worked as a team member performing cashier duties, product assistance and cleaning.
TPA 1 outbound
Amazon (Ruskin FL)
8 2015 - 1 2016
Teachers Assistant
Department of Education
1 1994 - 5 1994
- Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.
- Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.
- Performed student background reviews to develop tailored lessons based on student needs.
Production Machine Operator
B&M Precision
01.2020 - 12.2022
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Improved product quality with thorough inspections and adjustments to machine settings as needed.
- Documented production activity in logs and job tickets.
- Identified and corrected issues or inconsistencies found in batch samples.
- Maintained accurate production records to ensure proper tracking and reporting of key performance metrics.
- Followed instructions and directions on batch tickets for accurate results.
Education
Secretary
Asuncion Rodríguez De Sala
Guayanilla, Puerto Rico05.1993
High School Diploma -
Asuncion Rodriguez de Sala
Guayanilla, Puerto Rico1993
Skills
- Positive learning process
- Quick learner
- Client-focused
- Bilingual in Spanish/English
- Excellent communication
- Time management skills
Affiliations
School Marching Band of Guayanilla
- Member of Association of Theatre in the Pontificia Universidad Católica de PR
Certification
Forklifts
Slurry make up
Input
Pre-wet process
Timeline
Machine Operator
Siemens Energy
06.2023 - Current
Machine Operator
Advanced Airfoil Components
01.2023 - Current
Production Machine Operator
B&M Precision
01.2020 - 12.2022
High School Diploma -
Asuncion Rodriguez de Sala
Walmart Neighborhood Market
5 2016 - 2 2018
Customer Service Associate
Walmart Supercenter
10 2007 - 8 2015
TPA 1 outbound
Amazon (Ruskin FL)
8 2015 - 1 2016
Teachers Assistant
Department of Education
1 1994 - 5 1994
Secretary
Asuncion Rodríguez De Sala
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