Nildelys Atencio
North Miami Beach,USA
Summary
Motivated Sales Associate with a strong focus on customer service, store organization, and maintenance abilities. Dedicated to enhancing the customer experience and contributing to the team\'s success. Seeking a position where these skills can be utilized to drive sales and foster positive relationships with customers.
Overview
6
6
years of professional experience
Work History
Cashier and Store Assistant
Duncan’s and Sons Orchids
05.2023 - 08.2024
- Managed cash transactions, ensuring accuracy and efficiency
- Maintained the store, ensuring a clean and organized environment for customers
- Participated in inventory management, organizing products and ensuring proper stock levels
- Provided excellent customer service by addressing inquiries and resolving issues effectively
- Implemented an organizational system that reduced inventory time by 20%
- Increased sales through proactive attention to customer needs
Sales Associate
La Cafetería Piso 2
01.2019 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to achieve monthly sales targets.
Education
GED -
Sheridan Technical College
Hollywood, FL03.2024
Skills
- Cash register management
- Excellent communication skills
- Customer service
- Quick problem resolution
- Organization and maintenance of order
- Teamwork
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Basic Math Competence
- Payment Processing
- Conflict Resolution
- Merchandise Restocking
Accomplishments
- Effectively resolved problems, achieving a customer satisfaction rate of 95%.
- Improved work efficiency, reducing inventory time by 20%.
- Increased sales through proactive service and exceptional customer care.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cashier and Store Assistant
Duncan’s and Sons Orchids
05.2023 - 08.2024
Sales Associate
La Cafetería Piso 2
01.2019 - 12.2022
GED -
Sheridan Technical College
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