Nilesh Kumar
Phoenix,AZ
Summary
Hands on technical, customer centric, business-driven leader with extensive experience in engineering & scaling modern cloud-based software products and data-driven platforms that leverage AI, machine learning to deliver business value.
Overview
23
23
years of professional experience
Work History
Vice President of Engineering
American Express Technologies
Phoenix, AZ
08.2014 - Current
- Delivered digital data and privacy overhaul for the enterprise, $50 million budget, managing four director teams across seven Business Units.
- Delivered innovative customer journey tracking capabilities, driving omnichannel experiences, personalized customer journeys, and better SRE response times.
- Transformed content and search landscape of the enterprise, greatly improving customer service and quick issue resolution.
Sr Staff Engineer
American Express Technologies
Phoenix, AZ
08.2012 - 07.2021
- Chief architect for 12 new customer journeys involving 30 application teams - agile train of 400 engineers, spanning multiple technologies.
- Delivered enterprise API Strategy & tooling - from PoC to product choice to handling traffic of 1000+ tps for internal and B2X APIs.
- Delivered service modernization - SoA & Webservices across the enterprise - from inception to 20 billion txns/month.
Technical Architect
Tata Consultancy Services Ltd
Bangalore, India
03.2001 - 08.2012
- Mainframe developer delivering complex applications for various industries.
- Delivered complex global applications in a sysplexed, multi-region mainframe environment.
- Established Developer Services function to help troubleshoot any/every development issue in the developer community.
Education
Master of Science - Computer Science
Birla Institute of Technology
Pilani, India05-2015
MBA - Business Management
Indian Institute of Management
Lucknow, India05-2015
Bachelor of Science - Mechanical Engineering
Robert R Vela High School
Bangalore, India09-2000
Skills
- Large Transformation Initiatives
- Architecture that scales
- Breadth of technology
- Investment & Financial Management
- Communication & Collaboration
- Adoption of new technologies to solve business problems
- People Management
Timeline
Vice President of Engineering
American Express Technologies
08.2014 - Current
Sr Staff Engineer
American Express Technologies
08.2012 - 07.2021
Technical Architect
Tata Consultancy Services Ltd
03.2001 - 08.2012
Master of Science - Computer Science
Birla Institute of Technology
MBA - Business Management
Indian Institute of Management
Bachelor of Science - Mechanical Engineering
Robert R Vela High School
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