Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Nilesh Schmidt

Ham Lake,MN

Overview

18
18
years of professional experience

Work History

Front End Associate

Target
Forest Lake, Minnesota
11.2007 - Current
  • Assisted customers in locating products and answering inquiries.
  • Maintained cleanliness and organization of sales floor and stock areas.
  • Processed transactions accurately at the cash register.
  • Collaborated with team members to restock shelves efficiently.
  • Demonstrated product features to enhance customer understanding.
  • Handled returns and exchanges according to company policies.
  • Trained new associates on store procedures and customer service standards.
  • Maintained clean and clutter-free front-end area.
  • Processed customer transactions and provided excellent customer service.
  • Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
  • Performed daily opening and closing procedures according to standard operating procedures.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Greeted customers warmly upon arrival and identified their needs.
  • Provided product knowledge to customers as needed.
  • Collaborated closely with coworkers on special projects or tasks as assigned by manager.
  • Ensured compliance with all safety policies and procedures.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Re-stocked check-out line and end-cap displays with new merchandise.
  • Answered incoming calls promptly, providing accurate information about products and services.
  • Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
  • Verified accuracy of pricing signs throughout store.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Bagged, boxed, or wrapped merchandise carefully and efficiently.
  • Ensured pricing is correct and applied discounts and loyalty programs appropriately.
  • Facilitated the signing up of customers for store loyalty and credit card programs.
  • Participated in periodic team meetings to discuss targets, achievements, and areas for improvement.
  • Provided feedback from customers to store management to improve service and products.
  • Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
  • Trained new front-end associates on checkout procedures and customer service best practices.
  • Assisted customers with self-checkout processes and troubleshooting any issues.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Placed special orders or called other stores to find desired items.

Caregiver

At Home Living
Brooklyn Park, MN
04.2007 - 06.2021
  • Assisted clients with daily living activities and personal care needs.
  • Administered medication according to prescribed schedules for client health management.
  • Maintained clean and safe living environments for clients through regular housekeeping tasks.
  • Documented client progress and communicated updates to healthcare professionals consistently.
  • Developed strong relationships with clients to enhance emotional support and companionship.
  • Trained new caregivers on company policies and best practices in client care services.
  • Supported bathing, dressing and personal care needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Accompanied clients to social events such as movies or plays.

Education

Associate of Arts - Prosthetic Tech

Century College
White Bear Lake, MN
05-2010

Skills

  • Customer service
  • Point-of-sale operation
  • Product knowledge
  • Transaction processing
  • Team collaboration
  • Inventory management

Affiliations

  • play wheelchair softball
  • baskerball
  • Fishing
  • Boating

Timeline

Front End Associate

Target
11.2007 - Current

Caregiver

At Home Living
04.2007 - 06.2021

Associate of Arts - Prosthetic Tech

Century College

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Nilesh Schmidt