Nillymar Fuentes

• Processed returns and exchanges efficiently while adhering to company policies.
• Assisted with training new cashiers in departmental operations and procedures.
• Greeted customers and provided excellent customer service.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Helped with purchases and signed customers up for rewards program.

• Completed inventory adjustments and performed weekly cycle counts making sure we had the correct on hand counts for items

• Motivated and mentored the merchandise team to achieve high performance.

And job satisfaction.

• Designed displays to deliver interactive, engaging, and memorable store experiences.

• Monitored inventory levels and made necessary adjustments to maximize

sales and profits.

• Completed efficient store resets to prepare store for special promotions and

seasonal updates.

• Interacted with customers to obtain feedback and drive satisfaction.

• Analyzed industry trends to develop relevant offerings.

• Assessed areas of service concern, and developed improvement plans.

• Developed and implemented successful strategies to increase sales, profits, and operational excellence.

• Morning paperwork with sales projections, daily goals, weekly goals, and payroll.
• Received and fulfilled the truck with merchandise.