Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nilofer Sayyed

Nilofer Sayyed

Haymarket,VA

Summary

Experienced and skilled in human resources management, immigration compliance, talent acquisition, and analytics and reporting, I have a Master's degree in Personnel Management and a proven track record of successfully managing HR functions in a dynamic and fast-paced environment. With excellent interpersonal skills, I am able to lead and manage a team while effectively communicating with all levels of an organization.

Overview

22
22
years of professional experience

Work History

HR GENERALIST

Logical Paradigm LLC
08.2019 - Current
  • Manage the entire employee lifecycle from onboarding to exit interviews, including background checks, orientations, transfers, compensation, referrals, rewards, and retention.
  • Develop HR policies and guidelines, identify opportunities for optimization and streamlining, and recommend alternative methods to promote operational excellence.
  • Manage vendor/client setup, contracts, renew PO and MSA.
  • Maintain accurate employee data in ADP, update organizational charts, job titles, project information, pay changes, visa statuses, and insurance information.
  • Serve as the primary point of contact for employee inquiries related to benefits, payroll, compensation, and HR policies.
  • Work with payroll department to ensure accurate processing of employee contributions and other benefits transactions.
  • Conduct periodic audits and maintain compliance with I-9 and e-verification requirements.
  • Manage the setup of new states and local tax jurisdictions and address related issues or deactivations.
  • Act as a liaison between employees and immigration attorneys for H-1B’s, OPT’s, CPT’s, and GC.
  • Create job descriptions, post them on various job portals, and maintain them for future use.
  • Source and screen candidates by conducting telephonic and in-person interviews and manage database across Infoseum (ATS).
  • Oversee annual open enrollment and ensure new benefits documents are provided to all employees.
  • Maintain various Excel sheets, create and run reports in ADP Run, and manage HRIS to meet company needs.
  • Train offshore recruiters with recruitment process in USA.
  • Schedule and coordinate training sessions for Quality Assurance Analysts and Business Analysts with subject matter experts.
  • Analyze employee benefit programs, recruitment strategies, trainings conducted, and placement on end client’s project.
  • Present findings to management using easy-to-understand dashboards and visual aids, such as pivot tables and interactive graphs in MS-Excel and MS-PowerPoint.

CAREER COUNSELOR

FRANKFINN INSTITUTE OF AIRHOSTESS
02.2006 - 01.2007
  • Conduct presentations on organization's course offerings and provide comparative analysis with competitors
  • Manage training schedules and track payment status for admissions, submitting weekly progress reports
  • Analyze monthly metrics on candidate performance, including attendance and grooming, and report concerns to management
  • Create and execute job fairs and career events to promote student opportunities
  • Assist students in determining career paths and developing job application materials
  • Advise students on course selection and connect with recruiters to expand employment prospects
  • Provide one-on-one counseling to clients and assess their situation, goals, skills, education, and work history
  • Lead workshops for job seekers and offer guidance on job search strategies, application completion, and resume writing.

INTERNATIONAL FLIGHT ATTENDANT

Saudi Arabian Airlines
05.2002 - 08.2005
  • Verify the safety of the aircraft before passengers board.
  • Ensure that all safety equipment is in good working condition.
  • Provide excellent service to passengers during the flight, displaying a positive attitude and professional demeanor.
  • Educate and inform passengers about the proper use of safety equipment and seatbelts before takeoff.
  • Conduct pre-flight safety checks to reinforce passenger safety.
  • Attend customer service, conflict resolution, and safety procedure workshops and trainings to stay up-to-date with new requirements and procedures.
  • Assist passengers with special needs, including those in wheelchairs.

CUSTOMER SERVICE REPRESENTATIVE

GE Capital Business Process MGMT
05.2001 - 05.2002
  • Manage customer queries for SBI (State Bank of India) Credit Cards
  • Address customer concerns and ensure their resolution within the given SLA
  • Handle high volume of inquiries on a daily basis at the call center
  • Enhance productivity levels by anticipating customer needs and delivering outstanding support
  • Educate customers about billing, payment processing, and support policies and procedures.

Education

MASTERS - PERSONNEL MANAGEMENT

PUNE UNIVERSITY
PUNE INDIA

BACHELOR’S - COMMERCE

PUNE UNIVERSITY
PUNE INDIA

Skills

  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Experienced with ADP and Workday
  • Skilled in using SharePoint and Smartsheet for document management and reporting
  • Knowledgeable in USCIS tools for immigration filing such as FLCA wage library, H1B registration online, and LCA filing

Timeline

HR GENERALIST

Logical Paradigm LLC
08.2019 - Current

CAREER COUNSELOR

FRANKFINN INSTITUTE OF AIRHOSTESS
02.2006 - 01.2007

INTERNATIONAL FLIGHT ATTENDANT

Saudi Arabian Airlines
05.2002 - 08.2005

CUSTOMER SERVICE REPRESENTATIVE

GE Capital Business Process MGMT
05.2001 - 05.2002

MASTERS - PERSONNEL MANAGEMENT

PUNE UNIVERSITY

BACHELOR’S - COMMERCE

PUNE UNIVERSITY

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Nilofer Sayyed