Self-driven and driven banking expert with extensive operational experience, including loss mitigation, controls, and ATM/debit card laws. both results- and team-oriented.
Having excellent analytical and problem-solving abilities, as well as the capacity to arrive at thoughtful conclusions.
Highly discreet, ethical, and reliable.
exceptional communication skills.
Outstanding track record of problem-solving, raising customer happiness, and promoting general operational improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fraud Analyst
Wells Fargo
Charlotte, NC
01.2023 - Current
In order to avoid fraudulent behavior, support the fraud and claims functional area by proactively finding opportunities to enhance the customer experience and by proposing suggestions to limit risks through efficient customer authentication
Assist the operations detection program, which is concerned with proactive internal fraud monitoring and the discovery of unusual activities by team members
Intermediate level of knowledge using SQL servers and databases, such as Teradata
Collaboration with employee relations and enterprise investigation in cases where unusual behavior resulted from internal fraud or a breach of policy
Perform the underwriting process upon receiving new ACH applications.
Track and follow up on status of all pending accounts.
Provide comprehensive and detailed case summaries that include the results of your investigation and the research you did
Involvement in the creation and application of strategies
Closely examine all allegations in a 360-degree loop while working with Enterprise, Investigations, Employee Relations, and Line of Business Management
Credit Card Fraud Analyst
Bank of America
Charlotte, NC
05.2020 - 11.2022
Obtains pertinent documentation and testimony from parties involved and performs preliminary investigations to verify if breaches have occurred
Examines bank statements, government databases, and financial statements to find evidence of fraud and other financial crimes.
Identifies and categorizes losses in order to identify control flaws in bank operations, procedures, and client decisions.
Interviews suspects and files reports detailing the results.
Identify suspects' assets so that they can be frozen and seized.
Examines reports and specific transactions that seem suspicious in order to find evidence of potential fraud.
Examines a lot of data to look for anomalies and fraud trends.
Notifies clients immediately in order to reduce the effects of fraudulent conduct.
Discusses fraud patterns and ideas for stopping this kind of crime with other team members.
Assembles evidence, such as written and recorded statements, bank records, and audio files for analysis.
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)