Summary
Overview
Work History
Education
Skills
Timeline
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Nilsa Williams

Human Resources Specialist
Yuma,AZ

Summary

Well-organized Administrative professional bringing excellent multitasking abilities developed over 20 years of administrative supervisory experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training. Proficient in all microsoft programs with expertise in database management.

Overview

1
1
Language
8
8
years of post-secondary education
12
12
years of professional experience

Work History

Administrative Specialist Supervisor

United States Marine Corps
Yuma, AZ
01.2019 - Current
  • Prepared detailed documents and reports in adherence administrative processes.
  • Transcribed meeting minutes for management's records.
  • Made travel arrangements for staff members.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Coordinated travel itineraries, including flights, ground transportation and hotel accommodations.
  • Collaborated with six other departments to achieve overall mission accomplishment.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.

Administrative Assistant

United States Marine Corps
Okinawa, Japan
01.2015 - 12.2017
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Maintained staff directory and company policy handbook for human resources department.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Monitored General Officers and senior staff's work calendar and scheduled appointments, meetings and travel.
  • Executed record filing system to improve document organization and management.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Organized weekly staff meetings and logged minutes for corporate records.

Administrative Manager

United States Marine Corps
Paris Island, SC
01.2009 - 09.2011
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Kept operations in compliance with higher headquarters regulations by developing and directing effective internal systems.
  • Assigned tasks and directed team of 40 staff members, including Identification Processes Chief, Service Records Chief, Accession Chief, Separations and Retirement Chief as well as a night crew.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Improved staff morale and reduced employee turnover by 30%.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Budget Assistant

United States Marine Corps
Honolulu, HI
11.2004 - 09.2008
  • Analyzed financial information, including revenues, expenditures and cash management.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Used excell and power point software to create financial models.
  • Performed month-end closings, including account analysis, headcount and salary reports, and related journal entries.
  • Reviewed operating budgets periodically to analyze trends affecting budget needs.
  • Created detailed expense reports and requests for capital expenditures.
  • Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.

Education

Bachelor of Science - Business Administration

Purdue University
West Lafayette, IN
03.2017 - 01.2021

Associate of Science - Business And Administration

Kaplan University
Davenport, IA
04.2009 - 08.2011

No Degree - Business Administration

Marine Corps University
Quantico, VA
09.2001 - 02.2003

Skills

    Correspondence preparation

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Timeline

Administrative Specialist Supervisor

United States Marine Corps
01.2019 - Current

Bachelor of Science - Business Administration

Purdue University
03.2017 - 01.2021

Administrative Assistant

United States Marine Corps
01.2015 - 12.2017

Associate of Science - Business And Administration

Kaplan University
04.2009 - 08.2011

Administrative Manager

United States Marine Corps
01.2009 - 09.2011

Budget Assistant

United States Marine Corps
11.2004 - 09.2008

No Degree - Business Administration

Marine Corps University
09.2001 - 02.2003
Nilsa WilliamsHuman Resources Specialist